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Search Influence

Medical Administrative Assistant/Front Desk

Search Influence, Walnut Creek, California, United States, 94598

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Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their career while contributing to research that changes lives!

We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We are actively hiring a Medical Administrative Assistant at our site in Walnut Creek, CA!

The Medical Administrative Assistant is an essential member of our team. They ensure smooth administrative operations while providing an impeccable patient experience in every interaction. Our receptionist is responsible for creating a welcoming, positive, and supportive environment for patients. They are the gatekeepers, setting the example of what patients can expect during their care journey at Flourish Research.

Shift:

Monday‑Friday, 6:30 AM – 3:00 PM Location:

2255 Ygnacio Valley Road, Suite M, Walnut Creek, CA 94598

Compensation:

Hourly based on experience ($25 – $30/hr) Benefits:

Health, dental, and vision insurance plans, 401(k) with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.

RESPONSIBILITIES

Support Director and members of the research team by working on various projects as requested and assigned

Attend the front desk for check in, communications, and other tasks

Answer phones, manage clinic appointments, and interact with internal staff, patients, and vendors

Prepare patients' charts

Ensure exam rooms are ready and stocked throughout the day

Request and manage medical records requests

Place appointment reminder telephone calls

Assist in event planning

Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner

Periodic pick‑up and delivery

Site supplies, shopping/procurement

Sorting and delivering mail

Manage invoices and receipts as well as patients’ reimbursements

Schedule maintenance as needed

Other clerical duties as assigned

QUALIFICATIONS

Minimum education requirement of a High School Diploma or an Associate's Degree

Medical office administrative experience is preferred

Medical assisting experience is a plus

High level of integrity and accountability

Ability to maintain a professional and positive attitude

Excellent interpersonal, customer service, quality, and communication skills (written and oral)

Takes initiative, is a team player, and can adapt well to a changing environment

Strong decision‑making skills and attention to detail

Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities. Apply today to learn more about how you can join us in our mission to save and improve the lives of others!

Flourish Research is where clinical trials thrive.

Flourish Research represents one of the industry's most progressive and diversified clinical trial companies with robust capabilities in the therapeutic areas of cardiology/metabolic disorders/renal, CNS, pulmonology, and vaccines.

At Flourish Research, we strive toward excellence. In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status. We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.

Flourish Research is driven by a diverse and inclusive community of passionate people who are committed to improving the quality of life of communities around the world. Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.

Flourish Research strives to build an organization that attracts and leverages diversity in our staff, which reflects the diversity of our local communities. We promote education, acceptance, and inclusion because there is beauty in diversity. The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities. WE SEE YOU. WE ARE YOU. WE EMBRACE YOU. WE CELEBRATE YOU!

It is the policy of Flourish Research not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

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