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Sixty Vines

Lead Host/Host Coordinator

Sixty Vines, Nashville, Tennessee, United States, 37247

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Location:

305105-SV NASHVILLE Sixty Vines - Nashville 5055 BROADWAY PLACE NASHVILLE, TN 37203, USA

At Sixty Vines, our chef-driven menus are inspired by the seasonal cuisine of the wine country, made with local ingredients, and brought to your table fresh from our open scratch kitchen. Our knowledgeable staff can help you pair each dish with the perfect glass. Because food tastes better with wine.

Benefits

Flexible schedules

5 days of PTO (after 1 year and minimum avg. hours worked requirements are met)

Insurance after 60 days (minimum average hours requirement must be met)

Average $17+/hour inclusive of tips

Wine country trips every quarter

Responsibilities

Greet and seat all guests in a hospitable, friendly, and timely manner.

Handle all incoming telephone calls before the third ring, using professional verbiage and a positive and uplifting tone.

Maintain a clean entrance area, hostess stand, and women's restroom.

Manage reservation system, including seating within reservation times, quoting proper wait names when necessary, and not over or under-booking the restaurant.

Escort guests to the proper assigned table while engaging in light conversation and providing the perfect hospitable start to their dining experience.

Interact with all guests and coworkers in a professional, hospitable, and friendly manner.

Arrive on time for scheduled shifts, ready to work.

Proper uniform should be worn at all times including dress, makeup, hair, and jewelry; properly accept and book reservations.

When there is not the guests' desired time available, offer an alternative time slot or option to ensure the guest joins us.

Calculate, note, and quote accurate wait times.

When the wait is extensive, offer the bar for cocktails and appetizers before heading to the table for dinner.

Keep floors, entry, and aisles clean and free of debris.

Assist in bussing tables when we are on a wait or need an immediate table.

Provide guests with right of way and assist guests needing directions around the restaurant.

Genuinely thank departing guests for dining with us, and welcome all guests joining us.

Be familiar with all restaurant information to answer any guest questions or address concerns.

Answer all phone calls and fulfill any guest needs; place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty.

All hosts must be familiar with our hours of operation, menu items, price range, directions, contact information, and all other basic restaurant information.

In addition to restaurant-specific details, the host should be able to provide information on daily menu additions, musical talent performances, and any cocktail or wine features for the evening.

Qualifications

Fun, energetic, and professional attitude at all times while working.

Ability to read, write, speak and understand English.

Prior restaurant experience is desired, but not required.

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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