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Microtech Knives, Inc.

Digital Growth & E-Commerce Manager

Microtech Knives, Inc., Fletcher, North Carolina, United States, 28732

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Digital Growth & E-Commerce Manager Full Time Professional Mills River, NC, US

3 days ago Requisition ID: 1343

Salary Range: $90,000.00 To $120,000.00 Annually

Digital Growth & E-Commerce Manager Location:

Fletcher, NC Department:

Marketing / Digital Commerce Reports To:

Channel Operations Manager FLSA Status:

Exempt Employment Type:

Full-Time

About the Role Microtech Knives is looking for a

hands-on Digital Growth & E-Commerce Manager

to power the performance of our direct-to-consumer website. This role sits at the intersection of brand, technology, and revenue—owning the execution that turns traffic into customers and customers into lifelong collectors.

This is not a high-level strategy role. This is a

builder role . You’ll be inside the systems every day—optimizing pages, improving performance, executing SEO, and refining the digital experience to ensure our website performs at the same elite level as the products we make.

If you thrive on execution, care deeply about user experience, and love seeing measurable impact from your work, this role was built for you.

What You’ll Own

Website performance, conversion, and revenue efficiency

Organic growth through SEO and site optimization

Site readiness for paid media, launches, and high-traffic events

Customer experience across product discovery, purchase, and checkout

A premium digital storefront that reflects Microtech’s craftsmanship and brand standards

What You’ll Do Website Experience & Optimization

Own the day-to-day health, performance, and usability of the Microtech Knives website

Build, optimize, and maintain product pages, landing pages, and collections

Support product launches, promotions, and content updates in partnership with Marketing

Ensure mobile responsiveness, fast page speed, and best-in-class UX

Troubleshoot site issues and drive solutions quickly

SEO & Organic Growth

Execute on-page SEO strategies including metadata, internal linking, content optimization, and site structure

Monitor keyword rankings, organic traffic, and technical SEO performance

Conduct regular SEO audits and implement improvements

Partner with content and marketing teams to expand search visibility and demand capture

Conversion & Customer Experience

Optimize product pages and checkout flows to reduce friction and increase conversion

Analyze user behavior and site data to uncover opportunities for improvement

Support testing initiatives to continuously improve performance

Ensure the digital experience supports premium purchasing behavior

Traffic & Launch Enablement

Partner with paid media and marketing teams to ensure landing pages support campaign goals

Prepare the site for product drops, launches, and high-traffic events

Maintain site stability and performance during peak demand periods

Analytics & Performance Reporting

Track and report on key metrics including conversion rate, revenue per session, traffic sources, engagement, and page performance

Deliver clear performance insights and recommendations to the Channel Operations Manager

Proactively identify risks, opportunities, and optimization priorities

What You Bring

4–7 years of hands-on experience in e-commerce, digital growth, or website management

Strong working knowledge of web design, site optimization, and CMS platforms

Proven experience executing SEO initiatives that drive measurable results

Understanding of conversion optimization and customer experience best practices

Comfort working directly in e-commerce platforms, analytics tools, and testing environments

High attention to detail, strong execution discipline, and a builder mindset

Nice-to-Have Experience

Shopify or custom e-commerce platforms

GA4 and advanced website analytics tools

SEO tools such as Google Search Console, SEMrush, and similar

Basic HTML/CSS knowledge

Experience supporting premium, enthusiast, or collector-driven brands

Familiarity with email and SMS platforms in a supporting capacity

Core Strengths for Success

Brand stewardship and attention to detail

Conversion Rate Optimization (CRO)

Cross-functional collaboration

Digital traffic support and readiness

Ownership and accountability

Revenue and performance analytics

Strategic execution

Competitive salary based on experience

Performance-based bonus tied to website optimization and growth

Opportunity to grow with a premium, American-made brand

Why Microtech Knives Microtech Knives is built on precision, craftsmanship, and uncompromising quality. Our customers expect excellence at every touchpoint—from the first click to the final product in hand. This role is critical to delivering a digital experience that reflects the innovation, performance, and attention to detail that define our brand.

Equal Opportunity Employer Microtech Knives is an Equal Opportunity Employer (EOE). We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on any legally protected characteristic.

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