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VTS3 Corp.

Sr. Software Developer/Sr. GIS Support Analyst

VTS3 Corp., New York, New York, us, 10261

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We are seeking a Senior Software Developer/Senior GIS Support Specialist to provide development and Tier 1-3 technical support for a large-scale Enterprise GIS environment. This role is hands-on and best suited for a senior professional with deep experience supporting, administering, and enhancing ArcGIS and ArcFM-based systems in enterprise and utility environments.

You will work closely with the internal technical teams and client SMEs to maintain system stability, deploy enhancements, and resolve complex issues across mission-critical GIS applications.

Engagement Type: Contract | Hybrid

Location: Brooklyn, NY

Interview Process: Video

Schedule: Flexible support hours between

9:00 AM – 9:00 PM EST , with

rotational weekend support

Important Notes

Local NYC metro candidates only

Utilities industry experience is a strong plus

Candidates must meet

all required technical skills

No third-party recruiters or agencies

Key Responsibilities

Provide Tier 1, Tier 2, and Tier 3 support for ArcGISFM-based Enterprise GIS applications

Develop and implement minor enhancements using: ○ Python ○ AngularJS ○ ArcGIS JavaScript API ○ ASP.NET (C#)

Support Landbase GIS applications, including new development and troubleshooting

Deploy and administer ArcGIS Enterprise (Portal and Server)

Administer ArcGIS Server sites, user roles, and privileges

Publish GIS services and manage access controls

Perform system monitoring and performance tuning

Coordinate with server, security, database (DBA), and infrastructure teams

Provide ticket status updates to client SMEs

Troubleshoot and resolve issues reported by enterprise GIS end users

Document best practices and share lessons learned with the broader team

This is an hourly position with opportunity for overtime.

All Candidates Must be Authorized to Legally Work in the US Without Sponsorship

Mandatory Qualifications (Please read carefully. They MUST be shown on your resume)

5-10 years of experience administering, supporting, and developing ArcGIS applications

5-10 years of experience administering and supporting ArcFM applications

Strong development experience with: ○ Python ○ AngularJS ○ ArcGIS JavaScript API ○ .NET (C#)

Proven experience deploying and administering ArcGIS Enterprise (Portal & Server)

Experience with system monitoring, performance tuning, and service publishing

Strong ability to collaborate across technical teams (server, security, DBA, etc.)

Ability to understand requirements and independently support enterprise applications

Strong troubleshooting, analytical, and communication skills

Additional/Preferred Skills

Utility industry experience (electric, gas, or energy environments)

Windows Server administration experience

FME Suite experience supporting regulated or enterprise-scale environments

Technical Skills (MUST HAVE)

ArcGIS Desktop/ArcMap

ESRI ArcMap

ArcGIS Server (Administrator)

ArcGIS Server & Portal

ArcFM

Enterprise GIS and database project administration and testing

GIS software maintenance (ArcGIS, ArcSDE)

Application administration and troubleshooting

Nice to Have

Tier 1, 2, 3 support experience

Second-level customer support

Solutions architecture experience

Electric, Gas, or Energy Utilities background

Ability to work independently with minimal oversight

Why This Role

Long-term contract with stability

Work on enterprise GIS platforms supporting critical utility operations

High-impact, hands-on technical role

Collaborative environment with experienced technical teams

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