Lululemon Athletica
Product Operations Lead | Eastwood Towne Center
Lululemon Athletica, East Lansing, Michigan, United States, 48823
Product Operations Lead | Eastwood Towne Center
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We focus on creating positive change to build a healthier, thriving future. We commit to an equitable, inclusive and growth‑focused environment for our people.
Job Summary The Product Operations Lead is a store leadership team member responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee back‑of‑house product operations, and ensure floors and BOH are stocked and organized. They provide input to performance evaluations, hiring recommendations, and act as Supervisor on Duty while leading inventory shifts. They deliver a world‑class guest experience when scheduled on the floor.
Core Responsibilities
Collaborate with store leadership to bring product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
Address team member performance and support their ongoing learning and development through direct feedback, coaching, and hands‑on experiences.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
When serving as Supervisor on Duty during store open hours, lead from the floor to ensure every guest receives technical product education and a world‑class guest experience.
Job Requirements
Must be legally authorized to work in the country where the store is located.
Must have reliable transportation methods and be able to travel to the assigned store.
Schedule / Availability
The work schedule varies based on store needs.
Typical shifts: mornings, afternoons, evenings, weekends, and holidays.
During peak times or special events, early mornings or late nights/overnights may be required for some team members.
Experience
Minimum 1 year of work experience.
Experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
Experience in leading, mentoring, delegating, or process implementation with others.
Job Assets (Nice to Have)
Education: high school diploma, GED, or equivalent.
Retail, sales, distribution center, or warehouse operations experience; ability to review and interpret business reports and metrics.
Food safety and/or liquor service certification (for experiential stores with food/beverage service only).
What We Look For
Inclusion & Diversity:
Create/support an inclusive environment that values and celebrates differences.
Integrity:
Behave honestly, fairly, and ethically.
Adaptability / Agility:
Navigate uncertainty, change priorities in a fast‑paced environment, and recover quickly from setbacks.
Leadership:
Lead and inspire others; motivate, empower, develop, and direct people.
Collaboration and Teamwork:
Work productively with others to achieve common goals; seek connections, partnerships, and diverse perspectives.
Decision Making / Problem Solving:
Identify opportunities for improvement; evaluate alternatives and make effective, timely decisions.
Planning and Organizing:
Plan and organize work efficiently to ensure completion in alignment with priorities.
Interactive Communication:
Convey information effectively and understand information shared while interacting with others.
Work Context
Work involves moving through the store, sometimes in front of house with bright lights and loud music, and sometimes in back of house with no windows or natural light.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Work may occasionally involve moving boxes weighing up to 30 lbs or using ladders to reach materials.
For experiential stores with food/beverage service only, work may involve using industrial kitchen equipment and exposure to heat to prepare food or beverages.
Compensation & Benefits Package Base Pay Range:
$21.50 - $24.74/hour, subject to minimum wage in the location. Target Bonus:
$2.00/hour. Total Target Base Pay Range:
$23.50 - $26.74/hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position may be eligible for a competitive bonus program and equity offerings, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards include support of career development, wellbeing, and personal growth:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Equal Employment Opportunity Only those applicants under consideration will be contacted. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for ensuring that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.
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Job Summary The Product Operations Lead is a store leadership team member responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee back‑of‑house product operations, and ensure floors and BOH are stocked and organized. They provide input to performance evaluations, hiring recommendations, and act as Supervisor on Duty while leading inventory shifts. They deliver a world‑class guest experience when scheduled on the floor.
Core Responsibilities
Collaborate with store leadership to bring product strategy to life.
Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell‑through data to provide recommendations to store leadership regarding product focus or pricing.
Participate in the store’s hiring process, including recruitment, selection, onboarding, and training.
Address team member performance and support their ongoing learning and development through direct feedback, coaching, and hands‑on experiences.
Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
When serving as Supervisor on Duty during store open hours, lead from the floor to ensure every guest receives technical product education and a world‑class guest experience.
Job Requirements
Must be legally authorized to work in the country where the store is located.
Must have reliable transportation methods and be able to travel to the assigned store.
Schedule / Availability
The work schedule varies based on store needs.
Typical shifts: mornings, afternoons, evenings, weekends, and holidays.
During peak times or special events, early mornings or late nights/overnights may be required for some team members.
Experience
Minimum 1 year of work experience.
Experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology.
Experience in leading, mentoring, delegating, or process implementation with others.
Job Assets (Nice to Have)
Education: high school diploma, GED, or equivalent.
Retail, sales, distribution center, or warehouse operations experience; ability to review and interpret business reports and metrics.
Food safety and/or liquor service certification (for experiential stores with food/beverage service only).
What We Look For
Inclusion & Diversity:
Create/support an inclusive environment that values and celebrates differences.
Integrity:
Behave honestly, fairly, and ethically.
Adaptability / Agility:
Navigate uncertainty, change priorities in a fast‑paced environment, and recover quickly from setbacks.
Leadership:
Lead and inspire others; motivate, empower, develop, and direct people.
Collaboration and Teamwork:
Work productively with others to achieve common goals; seek connections, partnerships, and diverse perspectives.
Decision Making / Problem Solving:
Identify opportunities for improvement; evaluate alternatives and make effective, timely decisions.
Planning and Organizing:
Plan and organize work efficiently to ensure completion in alignment with priorities.
Interactive Communication:
Convey information effectively and understand information shared while interacting with others.
Work Context
Work involves moving through the store, sometimes in front of house with bright lights and loud music, and sometimes in back of house with no windows or natural light.
Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
Work may occasionally involve moving boxes weighing up to 30 lbs or using ladders to reach materials.
For experiential stores with food/beverage service only, work may involve using industrial kitchen equipment and exposure to heat to prepare food or beverages.
Compensation & Benefits Package Base Pay Range:
$21.50 - $24.74/hour, subject to minimum wage in the location. Target Bonus:
$2.00/hour. Total Target Base Pay Range:
$23.50 - $26.74/hour.
lululemon’s compensation offerings are grounded in a pay‑for‑performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job‑related knowledge, skills, experience, and internal equity. Employees in this position may be eligible for a competitive bonus program and equity offerings, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards include support of career development, wellbeing, and personal growth:
Extended health and dental benefits, and mental health plans.
Paid time off.
Savings and retirement plan matching.
Generous employee discount.
Fitness & yoga classes.
Parenthood top‑up.
Extensive catalog of development course offerings.
People networks, mentorship programs, and leadership series.
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Equal Employment Opportunity Only those applicants under consideration will be contacted. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for ensuring that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.
#J-18808-Ljbffr