Pentair plc
Field Product Advisor page is loaded## Field Product Advisorlocations:
Sanford, NCtime type:
Full timeposted on:
Posted Todayjob requisition id:
R21952# **Job Description:**### The Field Product Advisor serves as a key post-sale resource supporting our top pool professionals and driving field performance. This role delivers expert-level product and technical support with collaboration with Sales, Warranty, Regional Support Partners, and Training Leadership.
It is responsible for managing technical relationships, supporting in-field education efforts, and ensuring consistent application of product knowledge and installation best practices.
This position reports to the Regional Technical Supervisor and plays a pivotal role in strengthening customer confidence, accelerating adoption, and reinforcing quality through trusted field presence.**Key Responsibilities*** Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance* Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards* Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams* Build and manage relationships with third party service partners, reinforcing product performance and adhere to Pentair standards* Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education* Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates* Travel required up to 50 - 70% depending on region and event activity**Qualifications*** 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting* Strong interpersonal and communication skills, with the ability to simplify complex technical concepts* Demonstrated ability to manage and collaborate with third-party service providersPreferred: background in pool equipment, HVAC, plumbing, electrical, or similar trades, bachelor’s degree# **Equal Opportunity Employer**Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.[](blob:https://pentair.wd5.myworkdayjobs.com/4e5615b2-36fe-444b-b92d-0b11f34e6473)0:00 / 2:01 #J-18808-Ljbffr
Sanford, NCtime type:
Full timeposted on:
Posted Todayjob requisition id:
R21952# **Job Description:**### The Field Product Advisor serves as a key post-sale resource supporting our top pool professionals and driving field performance. This role delivers expert-level product and technical support with collaboration with Sales, Warranty, Regional Support Partners, and Training Leadership.
It is responsible for managing technical relationships, supporting in-field education efforts, and ensuring consistent application of product knowledge and installation best practices.
This position reports to the Regional Technical Supervisor and plays a pivotal role in strengthening customer confidence, accelerating adoption, and reinforcing quality through trusted field presence.**Key Responsibilities*** Deliver on-site and virtual technical support in partnership with Sales, Warranty, Support, and Regional Technical Supervisors, ensuring timely and accurate field guidance* Facilitate product training and live demonstrations at customer locations, distributor branches, regional training events, and trade shows, supporting national training governance standards* Support product launches by assisting with field validation, warranty readiness, and feedback loops to Product and Engineering teams* Build and manage relationships with third party service partners, reinforcing product performance and adhere to Pentair standards* Act as a field liaison between Sales, Product Management, Customer Support, and Training & Education* Gather and share actionable insights from the field to improve training content, warranty analysis, and product updates* Travel required up to 50 - 70% depending on region and event activity**Qualifications*** 5+ years of experience in technical support, product training, or field service within a manufacturing, mechanical, or industrial setting* Strong interpersonal and communication skills, with the ability to simplify complex technical concepts* Demonstrated ability to manage and collaborate with third-party service providersPreferred: background in pool equipment, HVAC, plumbing, electrical, or similar trades, bachelor’s degree# **Equal Opportunity Employer**Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.[](blob:https://pentair.wd5.myworkdayjobs.com/4e5615b2-36fe-444b-b92d-0b11f34e6473)0:00 / 2:01 #J-18808-Ljbffr