WVU Medicine
WVU-Associate Systems Analyst Hospital Billing
WVU Medicine, Morgantown, West Virginia, United States, 26501
WVU-Associate Systems Analyst Hospital Billing
Join to apply for the WVU-Associate Systems Analyst Hospital Billing role at WVU Medicine.
Supports the design, implementation, and maintenance of software systems to meet organizational needs. Assists in system troubleshooting, providing end‑user training, and performing basic project coordination. This role works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency.
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
In lieu of a degree, a minimum of two (2) years of relevant experience will be considered.
Entry level position.
Preferred Qualifications
Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization.
Proficiency in systems administration and providing strategic insights and improvements to business operations.
Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
Knowledge of cloud‑based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
Knowledge of reporting tools, delivering actionable insights, and enhancing decision‑making processes through comprehensive data analysis and reporting capabilities.
Core Duties and Responsibilities
System Maintenance, Updates, and Innovation.
Assist in diagnosing and resolving IT issues: support daily troubleshooting and problem‑solving efforts to maintain and optimize system functionality, escalating issues as needed.
Support system modifications, implementation, and testing: help implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.
Participate in functional and integrated testing: engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
Contribute to system error correction and optimization: aid in identifying, diagnosing, and correcting system errors to maintain smooth operations and timely resolutions.
Assist with user security management: apply user security settings under the guidance of senior analysts to uphold data integrity and optimize access control.
Collaborate on system enhancements and optimization: work with senior team members to suggest and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices.
Support data import/export and basic reporting: assist in managing data transfers and generating basic reports, contributing to accurate data handling and reporting optimization.
Collaboration and communication: collaborate effectively and proactively communicate; engage with business partners; foster a positive team environment; demonstrate openness to feedback; ensure reliable remote communication.
Project coordination: planning and scheduling; coordination; communication; documentation and reporting; risk management; issue management.
Training and education: provide end‑user support and training; assess user readiness and abilities; deliver systems support; contribute to curriculum development.
Continuous learning and knowledge development: demonstrate growing commitment to expanding technical knowledge; utilize resources; apply new skills; attend training sessions; follow industry news; identify key improvement areas; participate in team discussions; conduct basic research; incorporate feedback; share knowledge; collaborate with other teams.
Physical Requirements
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping are necessary body movements utilized in performing duties throughout the work shift.
Ability to sit for extended periods of time.
Working Environment
Standard office environment.
This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.
Skills and Abilities
Analysis and assessment: foundational experience in analyzing business needs, documenting functional specifications, and supporting alignment with technical solutions. Capable of utilizing data insights to assist in decisions related to software procurement, installation, and configuration. Demonstrates growing proficiency in utilizing tools such as process maps, workflow diagrams, and data analytics to support system design, training, and problem resolution.
Attention to detail: foundational skills to troubleshoot and test systems, assisting in identifying and resolving potential issues to support functionality and reliability.
Communication, relationship building, and teamwork: written and verbal communication skills to convey technical information clearly; applies interpersonal skills to build relationships and support collaboration within teams; actively contributes to a positive team dynamic by participating in group problem‑solving, sharing knowledge, and fostering a collaborative environment.
Adaptability and change management: ability to respond to unexpected changes and system issues, applying foundational coping skills to assist in minimizing disruptions and maintaining operations.
Time management: ability to prioritize and manage multiple tasks and deadlines, working to ensure timely and accurate completion while contributing to team goals.
Additional Job Description Scheduled Weekly Hours: 40 Exempt/Non‑Exempt: Exempt Shift: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 5907 SYSTEM IT Revenue Cycle Address: 315 Point Marion Road, Morgantown, West Virginia
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries Hospitals and Health Care
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Supports the design, implementation, and maintenance of software systems to meet organizational needs. Assists in system troubleshooting, providing end‑user training, and performing basic project coordination. This role works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency.
Minimum Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Relevant certifications and/or proficiencies may be required for this position, with a target completion within 90 days following formal training provided by WVUHS Information Technology.
In lieu of a degree, a minimum of two (2) years of relevant experience will be considered.
Entry level position.
Preferred Qualifications
Experience in applicable business, clinical, imaging, or web application systems, including advanced workflows, focused on driving efficiency and optimization.
Proficiency in systems administration and providing strategic insights and improvements to business operations.
Experience working in inpatient and outpatient clinical settings, with a focus on improving patient care processes through advanced system implementations.
Understanding of clinical data management and healthcare interoperability standards (HL7, FHIR, DICOM) to ensure seamless data exchange and compliance.
Knowledge of cloud‑based healthcare applications and web services, ensuring secure, scalable, and efficient system architecture supported by this role.
Knowledge of reporting tools, delivering actionable insights, and enhancing decision‑making processes through comprehensive data analysis and reporting capabilities.
Core Duties and Responsibilities
System Maintenance, Updates, and Innovation.
Assist in diagnosing and resolving IT issues: support daily troubleshooting and problem‑solving efforts to maintain and optimize system functionality, escalating issues as needed.
Support system modifications, implementation, and testing: help implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.
Participate in functional and integrated testing: engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
Contribute to system error correction and optimization: aid in identifying, diagnosing, and correcting system errors to maintain smooth operations and timely resolutions.
Assist with user security management: apply user security settings under the guidance of senior analysts to uphold data integrity and optimize access control.
Collaborate on system enhancements and optimization: work with senior team members to suggest and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices.
Support data import/export and basic reporting: assist in managing data transfers and generating basic reports, contributing to accurate data handling and reporting optimization.
Collaboration and communication: collaborate effectively and proactively communicate; engage with business partners; foster a positive team environment; demonstrate openness to feedback; ensure reliable remote communication.
Project coordination: planning and scheduling; coordination; communication; documentation and reporting; risk management; issue management.
Training and education: provide end‑user support and training; assess user readiness and abilities; deliver systems support; contribute to curriculum development.
Continuous learning and knowledge development: demonstrate growing commitment to expanding technical knowledge; utilize resources; apply new skills; attend training sessions; follow industry news; identify key improvement areas; participate in team discussions; conduct basic research; incorporate feedback; share knowledge; collaborate with other teams.
Physical Requirements
Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping are necessary body movements utilized in performing duties throughout the work shift.
Ability to sit for extended periods of time.
Working Environment
Standard office environment.
This position may require travel to other West Virginia United Health System (WVUHS) facilities or affiliated sites to assist with implementations, training, and/or support.
Skills and Abilities
Analysis and assessment: foundational experience in analyzing business needs, documenting functional specifications, and supporting alignment with technical solutions. Capable of utilizing data insights to assist in decisions related to software procurement, installation, and configuration. Demonstrates growing proficiency in utilizing tools such as process maps, workflow diagrams, and data analytics to support system design, training, and problem resolution.
Attention to detail: foundational skills to troubleshoot and test systems, assisting in identifying and resolving potential issues to support functionality and reliability.
Communication, relationship building, and teamwork: written and verbal communication skills to convey technical information clearly; applies interpersonal skills to build relationships and support collaboration within teams; actively contributes to a positive team dynamic by participating in group problem‑solving, sharing knowledge, and fostering a collaborative environment.
Adaptability and change management: ability to respond to unexpected changes and system issues, applying foundational coping skills to assist in minimizing disruptions and maintaining operations.
Time management: ability to prioritize and manage multiple tasks and deadlines, working to ensure timely and accurate completion while contributing to team goals.
Additional Job Description Scheduled Weekly Hours: 40 Exempt/Non‑Exempt: Exempt Shift: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 5907 SYSTEM IT Revenue Cycle Address: 315 Point Marion Road, Morgantown, West Virginia
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.
Seniority Level Entry level
Employment Type Full‑time
Job Function Information Technology
Industries Hospitals and Health Care
#J-18808-Ljbffr