Crestline Hotels & Resorts
Night Auditor
Applicant will serve as the Front Desk Night Clerk, handling all check‑in and check‑out activities, answering calls, and maintaining Guest Service Standards while performing nightly accounting functions. The role includes resolving guest complaints, verifying reservations, reconciling accounts, and ensuring the security of the property management system. Full Time ($17-$18 per hour) Benefits
Medical/Dental/Vision 401K Savings Plans Competitive PTO Educational Assistance Travel Discounts Overview
The Front Desk Night Clerk serves as an ambassador to the hotel, handling all check‑ins and check‑outs. The role includes nightly accounting, running and verifying financial reports, and preparing the room and food & beverage systems for the next day. Key Duties & Responsibilities
Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of all hotel features/services, hours of operation, room types, rates, and schedules. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Pick up, count and maintain bank. Secure bank at all times. Read the log book daily and record all pertinent information. Process currency exchange and payments to guest accounts. Process adjustments, rebates, paid outs and credits as required. Operate P.M.S. and maintain system security. Verify and correct the Room Rate Report. Post and audit Banquet charges. Adjust outside Vendor activity. Reconcile telephone calls and miscellaneous accounts. Backup computer system files. Verify that all checks are closed and log any open checks in the P.O.S. system. Print Food & Beverage end‑of‑day reports. Audit Food & Beverage cashiers work and correct discrepancies. Audit Rooms cashiers work and correct discrepancies. Audit all miscellaneous charges (Banquets, Bars, etc.). Verify package postings on house accounts. Input all sales figures into the P.M.S. and balance all accounts. Run Room & Tax verifying all posted room rates. Verify Cashiers Report to drop log and paperwork. Record room statistics. Close P.O.S. after all work is balanced. Run end‑of‑day program and close day. Check that interfaces are up and running. Run daily Flash Reports and distribute accordingly. Run morning reports and backup reports and distribute accordingly. Print express check‑out folios and distribute. Sign out and brief relief. Review Night Audit checklist and verify that all work has been completed. Restock all printers. Fill out and deposit payment and corresponding checks. Review status of assignments and any follow‑up action with on‑coming Supervisor. Document maintenance needs on work orders and submit to Manager/Supervisor. Attend monthly department meetings and training sessions as necessary. Education & Experience
High School Graduate or GED. One year previous experience in a similar position in a hotel. Must be able to work the overnight shift 11pm‑7am. Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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Applicant will serve as the Front Desk Night Clerk, handling all check‑in and check‑out activities, answering calls, and maintaining Guest Service Standards while performing nightly accounting functions. The role includes resolving guest complaints, verifying reservations, reconciling accounts, and ensuring the security of the property management system. Full Time ($17-$18 per hour) Benefits
Medical/Dental/Vision 401K Savings Plans Competitive PTO Educational Assistance Travel Discounts Overview
The Front Desk Night Clerk serves as an ambassador to the hotel, handling all check‑ins and check‑outs. The role includes nightly accounting, running and verifying financial reports, and preparing the room and food & beverage systems for the next day. Key Duties & Responsibilities
Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge of all hotel features/services, hours of operation, room types, rates, and schedules. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Pick up, count and maintain bank. Secure bank at all times. Read the log book daily and record all pertinent information. Process currency exchange and payments to guest accounts. Process adjustments, rebates, paid outs and credits as required. Operate P.M.S. and maintain system security. Verify and correct the Room Rate Report. Post and audit Banquet charges. Adjust outside Vendor activity. Reconcile telephone calls and miscellaneous accounts. Backup computer system files. Verify that all checks are closed and log any open checks in the P.O.S. system. Print Food & Beverage end‑of‑day reports. Audit Food & Beverage cashiers work and correct discrepancies. Audit Rooms cashiers work and correct discrepancies. Audit all miscellaneous charges (Banquets, Bars, etc.). Verify package postings on house accounts. Input all sales figures into the P.M.S. and balance all accounts. Run Room & Tax verifying all posted room rates. Verify Cashiers Report to drop log and paperwork. Record room statistics. Close P.O.S. after all work is balanced. Run end‑of‑day program and close day. Check that interfaces are up and running. Run daily Flash Reports and distribute accordingly. Run morning reports and backup reports and distribute accordingly. Print express check‑out folios and distribute. Sign out and brief relief. Review Night Audit checklist and verify that all work has been completed. Restock all printers. Fill out and deposit payment and corresponding checks. Review status of assignments and any follow‑up action with on‑coming Supervisor. Document maintenance needs on work orders and submit to Manager/Supervisor. Attend monthly department meetings and training sessions as necessary. Education & Experience
High School Graduate or GED. One year previous experience in a similar position in a hotel. Must be able to work the overnight shift 11pm‑7am. Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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