Senior Service Desk & Systems Administrator

A leading educational institution in Rochester seeks a Service Desk Support Tech III to resolve complex technical issues and support team members. This full-time role involves advanced troubleshooting for various systems and mentoring lower-level staff to ensure high-quality service. Candidates should have a high school diploma and 2 years of relevant customer service experience. Knowledge of LAN/WAN technologies and certifications in IT are preferred. Competitive compensation is offered in a supportive work environment. #J-18808-Ljbffr