Twin Cities Orthopedics
Therapy Technician / PSR Hybrid - Twin Cities Orthopedics
Twin Cities Orthopedics, Brooklyn Park, Minnesota, United States
Therapy Technician / PSR Hybrid - Twin Cities Orthopedics
Job Category:
Patient Services
Requisition Number:
THERA009402
Apply now
Posted : December 4, 2025
Full-Time
Hybrid
Hourly Range : $16.79 USD to $23.70 USD
Location: TCO - Coon Rapids, 3111 124th Ave NW, Ste 100, Coon Rapids, MN 55433, USA
The Therapy Technician and Patient Service Representative position is a blended role to serve both therapy patients and the therapy team by providing aspects of therapeutic healthcare services to patients as well as assist with clinical responsibilities.
This is a full-time role, Monday Desk Coon Rapids 5:45 AM - 2:15 PM, Tuesday/ Wednesday/ Friday 7:30 AM - 4 PM - 1/2-day tech in Coon Rapids and other half in Brooklyn Park, Thursday Desk CR 9:30 AM - 6:00 PM.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions:
Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises
With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist
Accurately and efficiently schedule new and existing patients in the current practice management system
Verify and document insurance information as defined by current business practices
Chart management
Maintain timely communication with patients and families while in clinic
May assist with coordinating schedules for the Volunteer Intern program, train and orient incoming Interns
Clean and stock exam rooms, gym, equipment, and therapy space
Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients
Assist with Sports Performance and other Training HAUS ancillary services and their daily needs
Assist with check-in for individual and group fitness classes
Coordinate routine inspection/maintenance of equipment repair as needed
Assist with patient transport within the clinic
Position may include additional site‑specific responsibilities
Any and all other duties as assigned
Education and Experience Requirements:
High School diploma/GED or equivalent
Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a master's in athletic training
100 hours of related experience
Customer service experience required
Benefits & Compensation:
Actual starting pay will vary based on education, skills, and experience.
A $1,500.00 sign‑on bonus will be offered, payable on first paycheck with a 12‑month commitment. Internal applicants are not eligible for the sign‑on bonus.
We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here .
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required
Performance Expectations – i‑Health’s Core Values:
Integrity - Do the right thing and take responsibility for what you do and say
Service - Consistently contribute to deliver an exceptional experience
Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Clinic/office/surgery center setting
Notes:
Infinite Health Collaborative (i‑Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
We participate in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees
This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Patient Services
Requisition Number:
THERA009402
Apply now
Posted : December 4, 2025
Full-Time
Hybrid
Hourly Range : $16.79 USD to $23.70 USD
Location: TCO - Coon Rapids, 3111 124th Ave NW, Ste 100, Coon Rapids, MN 55433, USA
The Therapy Technician and Patient Service Representative position is a blended role to serve both therapy patients and the therapy team by providing aspects of therapeutic healthcare services to patients as well as assist with clinical responsibilities.
This is a full-time role, Monday Desk Coon Rapids 5:45 AM - 2:15 PM, Tuesday/ Wednesday/ Friday 7:30 AM - 4 PM - 1/2-day tech in Coon Rapids and other half in Brooklyn Park, Thursday Desk CR 9:30 AM - 6:00 PM.
Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions:
Assist in non-billable patient services by bringing appropriate patients back and initiating pre-therapy exercises
With specific instruction and supervision by Therapist, guide patients through specific education/intervention provided by therapist
Accurately and efficiently schedule new and existing patients in the current practice management system
Verify and document insurance information as defined by current business practices
Chart management
Maintain timely communication with patients and families while in clinic
May assist with coordinating schedules for the Volunteer Intern program, train and orient incoming Interns
Clean and stock exam rooms, gym, equipment, and therapy space
Able to correctly lift and set up various weights in fitness, sports performance, and training aspects for clients
Assist with Sports Performance and other Training HAUS ancillary services and their daily needs
Assist with check-in for individual and group fitness classes
Coordinate routine inspection/maintenance of equipment repair as needed
Assist with patient transport within the clinic
Position may include additional site‑specific responsibilities
Any and all other duties as assigned
Education and Experience Requirements:
High School diploma/GED or equivalent
Preference given to those who are currently or will be applying to Physical or Occupational Therapy graduate school, or pursuing a master's in athletic training
100 hours of related experience
Customer service experience required
Benefits & Compensation:
Actual starting pay will vary based on education, skills, and experience.
A $1,500.00 sign‑on bonus will be offered, payable on first paycheck with a 12‑month commitment. Internal applicants are not eligible for the sign‑on bonus.
We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here .
Ability to:
Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic, office or surgery center during business hours
Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required
Performance Expectations – i‑Health’s Core Values:
Integrity - Do the right thing and take responsibility for what you do and say
Service - Consistently contribute to deliver an exceptional experience
Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
Clinic/office/surgery center setting
Notes:
Infinite Health Collaborative (i‑Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
We participate in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here: http://www.uscis.gov/e-verify/employees
This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr