Orchard Senior Living
Engagement Coordinator (Memory Care) - Brookhaven, Ga WEEKENDS
Orchard Senior Living, Atlanta, Georgia, United States, 30383
Title: Engagement Director (Immediate Supervisor)
Department: Resident Engagement
Status: Non-exempt/Hourly
SUMMARY The Engagement Coordinator is responsible for coordinating and overseeing multiple engagement programs to meet a variety of physical and cognitive needs with a balance of productive, leisure, self‑care, restorative and spiritual activities, all while recognizing the individuality and well‑being of each resident and adhering to Orchard Senior Living's philosophy of care.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Must be 21 years of age or older
Must have prior experience within the senior care industry
Must successfully clear a background check, TB skin test or x‑ray, and health screening
Current CPR certification
Must have a valid driver’s license
Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Ensures ability‑based opportunities are available to residents for socialization, personal growth, exercise, community integration, spiritual development, recreation and performance improvement
Executes activity programs created by the Engagement Director, containing a balanced mixture of activities addressing cognitive, recreational, and activity‑of‑daily‑living (ADL) needs
Cognitive activities include, but are not limited to, arts, crafts, storytelling, poetry readings, writing, music, reading, discussion, reminiscences, and reviews of current events
Recreational activities include all socially interactive activities, such as board games and cards, and physical exercises; pet therapy is encouraged
Self‑care ADLs include cleaning, dusting, cooking, gardening, and yard work; residents must be allowed to perform self‑care ADLs as long as they are able to promote independence and self‑worth
Successfully implements the activity calendar on a daily basis
Provides at least one small‑group or one‑on‑one activity per day for residents who choose not to participate in large‑group activities
Reviews each resident’s medical and social history, preferences, and dislikes to determine appropriate activities; activities are tailored to the resident’s unique requirements and skills
Encourages client and family participation in activities of daily living to increase independence and self‑esteem
Trains, mentors and directs staff in facilitating activities
Plans quarterly in‑house events that promote family, joy and socialization
Develops a monthly professional newsletter that is distributed to residents and mailed to recipients by the first day of each month
Directs, supervises and provides training for the community memory care program
Schedules outside entertainment for the residents’ enjoyment
Enrolls and coordinates volunteers to assist residents, offer special programs and provide additional support to the overall activities program
Completes initial activities questionnaire with new residents and/or families to identify interests, talents, hobbies, spiritual preferences and social needs
Budgetary responsibilities include reviewing financial and budget transactions, assisting with budget development, and budgetary control in relation to the activities department
Responsible for interviewing, hiring and training engagement assistants and driver; planning, assigning and directing work; assessing performance; rewarding and disciplining employees; addressing complaints and resolving problems
Takes a leadership role in decorating and celebrating major holidays, including but not limited to Valentine’s Day, Mother’s Day, Father’s Day, July 4th, Veterans Day, Memorial Day, December holidays, New Year’s and resident birthdays
Ensures residents of all religious preferences are enabled to celebrate their specific holidays
Ensures that activity/multipurpose rooms are neat, inviting and appealing to residents, family members and guests
COMPETENCIES
Works with integrity; upholds organizational values
Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident
Inspires, motivates and encourages volunteers and team members to engage residents in meaningful, purposeful activities throughout the day and evening
Ability to handle multiple priorities
Possesses written and verbal communication skills
Competent in organizational and time‑management skills
Demonstrates good judgment, problem‑solving and decision‑making skills
Ability to make responsible choices, decisions and act in a resident’s best interest
Can work independently without direct supervision by following Orchard policies and guidelines
Proficiency in computer skills, Microsoft Office and the ability to learn new applications
Contributes to the success of the business and is a key member of an experienced team
ORCHARD EXPECTATIONS
Adheres to all Orchard policies and procedures
Maintains absolute confidentiality of all information pertaining to residents, families, and staff; adheres to all HIPAA rules
Displays a positive and professional image and attitude in all relationships with residents, families, peers, and in the community – outlined in detail in the employee handbook
Maintains positive communication and team collaboration
Serves as an ambassador for Orchard at all times
Demonstrates ongoing responsibility for self‑education
Maintains resident and personal safety regarding occupational health and safety
Attends regularly scheduled department meetings
Respects continuing education and training requirements for the position
Attends and participates in onsite training and continuing education as required
Participates in safety program, as requested
Cooperates to investigate employee injuries
Promotes and supports safety awareness and implements safety operations
Encourages staff to make suggestions on safety practices
Participates in regularly scheduled meetings with the Executive Director, department directors and associates
Participates in orientation of new employees
Participates in volunteer orientations, training and education as requested
Maintains appropriate communication with the Executive Director
Remains updated and communicates state regulation changes to all associates
Ensures compliance with all state and federal regulations (i.e., OSHA)
Participates in risk management programs
Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
Assists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experience
Participates in the Manager on Duty (MOD) rotation
Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
Uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy
Performs other related duties as assigned
ORCHARD STANDARDS All employees are expected to uphold the Orchard F‑A‑M‑I‑L‑Y mission and vision.
F‑A‑M‑I‑L‑Y Love, Joy, Peace, Patience, Kindness, Gentleness, and Self‑Control These are the fruits of the spirit you can expect from the Orchard F‑A‑M‑I‑L‑Y values and best practices.
First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes “we can” Attitude With a can‑do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions) Physical Requirements
Lifting: more than 25 lbs, routinely; more than 50 lbs, occasionally
Transfer: 150 lb. or greater resident weight
Sitting: 1–3 hours per day
Standing: 4–5 hours per day
Walking: 2–4 hours per day
Bend, stoop, squat, and/or twist: repeatedly throughout the day
Climbing stairs: repeatedly throughout the day
Reaching: 0.5 hour per day arms shoulder level
Use of telephone: 3–4 hours per day
Working under pressure: 3–4 hours per day
Working rapidly for long periods: 2–3 hours per day
Use of keyboard/computer, printer, fax, copier: 4–5 hours per day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction)
May occasionally work longer than 8 hours per day
Cognitive or Mental Requirements
Critical thinking
Reading
Writing
Mathematics
Drawing conclusions from written or computer‑generated materials
Analyzing data or report information
Creating methodologies for accomplishing a goal
Conducting research
Implementing recommendations by coordinating persons and/or other resources
Developing plans, procedures, goals, strategies, or processes
Clear verbal articulation of the English language
Working Environment
Indoors
Possible exposure to communicable diseases
Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
Exposure to medical equipment with the risk of lacerations or punctures
This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
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Department: Resident Engagement
Status: Non-exempt/Hourly
SUMMARY The Engagement Coordinator is responsible for coordinating and overseeing multiple engagement programs to meet a variety of physical and cognitive needs with a balance of productive, leisure, self‑care, restorative and spiritual activities, all while recognizing the individuality and well‑being of each resident and adhering to Orchard Senior Living's philosophy of care.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Must be 21 years of age or older
Must have prior experience within the senior care industry
Must successfully clear a background check, TB skin test or x‑ray, and health screening
Current CPR certification
Must have a valid driver’s license
Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Ensures ability‑based opportunities are available to residents for socialization, personal growth, exercise, community integration, spiritual development, recreation and performance improvement
Executes activity programs created by the Engagement Director, containing a balanced mixture of activities addressing cognitive, recreational, and activity‑of‑daily‑living (ADL) needs
Cognitive activities include, but are not limited to, arts, crafts, storytelling, poetry readings, writing, music, reading, discussion, reminiscences, and reviews of current events
Recreational activities include all socially interactive activities, such as board games and cards, and physical exercises; pet therapy is encouraged
Self‑care ADLs include cleaning, dusting, cooking, gardening, and yard work; residents must be allowed to perform self‑care ADLs as long as they are able to promote independence and self‑worth
Successfully implements the activity calendar on a daily basis
Provides at least one small‑group or one‑on‑one activity per day for residents who choose not to participate in large‑group activities
Reviews each resident’s medical and social history, preferences, and dislikes to determine appropriate activities; activities are tailored to the resident’s unique requirements and skills
Encourages client and family participation in activities of daily living to increase independence and self‑esteem
Trains, mentors and directs staff in facilitating activities
Plans quarterly in‑house events that promote family, joy and socialization
Develops a monthly professional newsletter that is distributed to residents and mailed to recipients by the first day of each month
Directs, supervises and provides training for the community memory care program
Schedules outside entertainment for the residents’ enjoyment
Enrolls and coordinates volunteers to assist residents, offer special programs and provide additional support to the overall activities program
Completes initial activities questionnaire with new residents and/or families to identify interests, talents, hobbies, spiritual preferences and social needs
Budgetary responsibilities include reviewing financial and budget transactions, assisting with budget development, and budgetary control in relation to the activities department
Responsible for interviewing, hiring and training engagement assistants and driver; planning, assigning and directing work; assessing performance; rewarding and disciplining employees; addressing complaints and resolving problems
Takes a leadership role in decorating and celebrating major holidays, including but not limited to Valentine’s Day, Mother’s Day, Father’s Day, July 4th, Veterans Day, Memorial Day, December holidays, New Year’s and resident birthdays
Ensures residents of all religious preferences are enabled to celebrate their specific holidays
Ensures that activity/multipurpose rooms are neat, inviting and appealing to residents, family members and guests
COMPETENCIES
Works with integrity; upholds organizational values
Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident
Inspires, motivates and encourages volunteers and team members to engage residents in meaningful, purposeful activities throughout the day and evening
Ability to handle multiple priorities
Possesses written and verbal communication skills
Competent in organizational and time‑management skills
Demonstrates good judgment, problem‑solving and decision‑making skills
Ability to make responsible choices, decisions and act in a resident’s best interest
Can work independently without direct supervision by following Orchard policies and guidelines
Proficiency in computer skills, Microsoft Office and the ability to learn new applications
Contributes to the success of the business and is a key member of an experienced team
ORCHARD EXPECTATIONS
Adheres to all Orchard policies and procedures
Maintains absolute confidentiality of all information pertaining to residents, families, and staff; adheres to all HIPAA rules
Displays a positive and professional image and attitude in all relationships with residents, families, peers, and in the community – outlined in detail in the employee handbook
Maintains positive communication and team collaboration
Serves as an ambassador for Orchard at all times
Demonstrates ongoing responsibility for self‑education
Maintains resident and personal safety regarding occupational health and safety
Attends regularly scheduled department meetings
Respects continuing education and training requirements for the position
Attends and participates in onsite training and continuing education as required
Participates in safety program, as requested
Cooperates to investigate employee injuries
Promotes and supports safety awareness and implements safety operations
Encourages staff to make suggestions on safety practices
Participates in regularly scheduled meetings with the Executive Director, department directors and associates
Participates in orientation of new employees
Participates in volunteer orientations, training and education as requested
Maintains appropriate communication with the Executive Director
Remains updated and communicates state regulation changes to all associates
Ensures compliance with all state and federal regulations (i.e., OSHA)
Participates in risk management programs
Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
Assists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experience
Participates in the Manager on Duty (MOD) rotation
Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
Uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy
Performs other related duties as assigned
ORCHARD STANDARDS All employees are expected to uphold the Orchard F‑A‑M‑I‑L‑Y mission and vision.
F‑A‑M‑I‑L‑Y Love, Joy, Peace, Patience, Kindness, Gentleness, and Self‑Control These are the fruits of the spirit you can expect from the Orchard F‑A‑M‑I‑L‑Y values and best practices.
First Impressions All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes “we can” Attitude With a can‑do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions) Physical Requirements
Lifting: more than 25 lbs, routinely; more than 50 lbs, occasionally
Transfer: 150 lb. or greater resident weight
Sitting: 1–3 hours per day
Standing: 4–5 hours per day
Walking: 2–4 hours per day
Bend, stoop, squat, and/or twist: repeatedly throughout the day
Climbing stairs: repeatedly throughout the day
Reaching: 0.5 hour per day arms shoulder level
Use of telephone: 3–4 hours per day
Working under pressure: 3–4 hours per day
Working rapidly for long periods: 2–3 hours per day
Use of keyboard/computer, printer, fax, copier: 4–5 hours per day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction)
May occasionally work longer than 8 hours per day
Cognitive or Mental Requirements
Critical thinking
Reading
Writing
Mathematics
Drawing conclusions from written or computer‑generated materials
Analyzing data or report information
Creating methodologies for accomplishing a goal
Conducting research
Implementing recommendations by coordinating persons and/or other resources
Developing plans, procedures, goals, strategies, or processes
Clear verbal articulation of the English language
Working Environment
Indoors
Possible exposure to communicable diseases
Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves
Exposure to medical equipment with the risk of lacerations or punctures
This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
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