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TEKsystems

Field Technical Support

TEKsystems, Burleson, Texas, United States, 76028

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Desktop Support Technician Job Description

We are seeking a Desktop Support Technician to assist with providing technical support to healthcare personnel, including doctors, nurses, and administrative staff, during the build‑out of new hospital facilities.

Role Overview

Adding user groups

Adding printers

Resetting passwords

Re‑imaging laptops

Providing basic in‑person support

Responsibilities

Unbox and set up monitors, printers, and PCs

Install and configure workstations

Break down pallets and boxes

Assist users with installations and troubleshooting

Perform network logins and map network drives/printers

Swap and install hardware components

Test and configure VoIP phones

Support imaging and deployment of devices

Requirements

Basic technical skills, including computer imaging and customer support

Ability to prioritize tasks and meet deadlines under supervision

Strong communication and problem‑solving skills

Great attention to detail and professionalism

Reliable transportation (daily travel to clinic sites required)

Deployment Scope

Approximately 730 desktops/laptops

722 peripherals (keyboards, monitors, scanners)

600 VoIP phones

395 additional devices (faxes, facilities equipment, biomedical items)

200 PCs for physician areas

Total: ~2,750 items to be deployed over a 6‑week period, plus additional requests

Skills

Desktop support

Technical troubleshooting

Customer service

Imaging and deployment

Hardware installation

Active Directory

Windows 10 configuration

Preferred Attributes

Professional demeanor

Ability to multitask

Hardworking and detail‑oriented

Strong interpersonal skills

Experience Level Entry‑level candidates are welcome.

Job Type & Location Contract position based out of Burleson, TX.

Pay & Benefits Pay range: $20.00–$20.00/hr.

Benefits available for this temporary role may include:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for employee and dependents)

Short‑ and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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