AAMCO Transmissions, Inc.
Automotive Service Manager
AAMCO Transmissions, Inc., Lexington Park, Maryland, United States, 20653
Title:
Lead Service Manager / Shop Manager
Location:
AAMCO Transmissions & Total Car Care – Lexington Park, MD
AAMCO Lexington Park is seeking an experienced
Lead Service Manager / Shop Manager
to take ownership of the front counter and drive shop performance. This role is ideal for a confident, decisive service professional who is comfortable selling major repairs, making pricing decisions, and leading daily operations.
This is a hands‑on leadership role focused on
sales execution, decision‑making, and workflow control . You will not be turning wrenches, but you must be comfortable owning repair recommendations and closing high‑dollar jobs.
What You will Do
Lead front counter operations and customer communication
Sell and close major repairs, including transmission rebuilds and replacements
Decide repair strategy (rebuild vs reman) in coordination with technicians
Source parts and pricing by contacting vendors and suppliers
Write and manage repair orders from estimate through payment
Communicate clearly with technicians to keep work moving
Handle customer objections and close with confidence
Oversee daily workflow and support overall shop performance
Train and support service advisors as needed
What We are Looking For
5+ years experience as a
Lead Service Advisor, Service Manager, or Shop Manager
Proven ability to sell high-dollar repairs ($4,000+ tickets)
Strong decision-making skills and comfort owning recommendations
Confident communicator who can explain repairs and pricing clearly
Experience working with vendors and sourcing parts
Automotive or transmission experience preferred, not required
Sales-driven mindset with accountability for results
Comfortable using basic computer tools such as email and simple tracking sheets to follow shop processes (training provided)
What We Are Not Looking For
Entry‑level advisors
Purely mechanical roles
Candidates uncomfortable discussing pricing or closing work
Schedule
Monday through Friday, 7:30 AM – 5:30 PM
No nights or weekends
Compensation
Competitive hourly base plus commission on cash collected
Performance bonuses tied to weekly results
Compensation structured to reward strong sales performance and leadership
This is a key leadership role in a busy, locally owned AAMCO center with strong growth potential. The right candidate will have authority, responsibility, and the opportunity to significantly impact shop performance.
#J-18808-Ljbffr
Lead Service Manager / Shop Manager
Location:
AAMCO Transmissions & Total Car Care – Lexington Park, MD
AAMCO Lexington Park is seeking an experienced
Lead Service Manager / Shop Manager
to take ownership of the front counter and drive shop performance. This role is ideal for a confident, decisive service professional who is comfortable selling major repairs, making pricing decisions, and leading daily operations.
This is a hands‑on leadership role focused on
sales execution, decision‑making, and workflow control . You will not be turning wrenches, but you must be comfortable owning repair recommendations and closing high‑dollar jobs.
What You will Do
Lead front counter operations and customer communication
Sell and close major repairs, including transmission rebuilds and replacements
Decide repair strategy (rebuild vs reman) in coordination with technicians
Source parts and pricing by contacting vendors and suppliers
Write and manage repair orders from estimate through payment
Communicate clearly with technicians to keep work moving
Handle customer objections and close with confidence
Oversee daily workflow and support overall shop performance
Train and support service advisors as needed
What We are Looking For
5+ years experience as a
Lead Service Advisor, Service Manager, or Shop Manager
Proven ability to sell high-dollar repairs ($4,000+ tickets)
Strong decision-making skills and comfort owning recommendations
Confident communicator who can explain repairs and pricing clearly
Experience working with vendors and sourcing parts
Automotive or transmission experience preferred, not required
Sales-driven mindset with accountability for results
Comfortable using basic computer tools such as email and simple tracking sheets to follow shop processes (training provided)
What We Are Not Looking For
Entry‑level advisors
Purely mechanical roles
Candidates uncomfortable discussing pricing or closing work
Schedule
Monday through Friday, 7:30 AM – 5:30 PM
No nights or weekends
Compensation
Competitive hourly base plus commission on cash collected
Performance bonuses tied to weekly results
Compensation structured to reward strong sales performance and leadership
This is a key leadership role in a busy, locally owned AAMCO center with strong growth potential. The right candidate will have authority, responsibility, and the opportunity to significantly impact shop performance.
#J-18808-Ljbffr