Kelly
We get it: job searching takes time and attention. At Kelly®, we’re here to make it a whole lot easier for you. We’re seeking a Customer Service Advocate II to work at a premier client in Columbia, SC. This opportunity could be the one you’ve been looking for.
Salary/Pay Rate/Compensation
$16 - $18 Per Hour
Why you should apply to be a Customer Service Advocate II:
Enjoy a competitive pay rate with opportunities for overtime.
Work in a supportive and dynamic environment that values customer satisfaction.
Gain experience in a reputable company known for its commitment to quality service.
Benefit from opportunities for professional development and training.
What’s a typical day as a Customer Service Advocate II? You’ll be:
Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations.
Performing research as needed to resolve inquiries and coordinating with other departments to address customer issues.
Documenting inquiries accurately and maintaining records on complaints and customer comments, providing feedback to management.
This Job Might Be An Outstanding Fit If You:
Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience.
Possess excellent verbal and written communication skills, with proficiency in spelling, punctuation, and grammar.
Have open availability to work an 8‑hour shift between the hours of 8 am and 8 pm, Monday through Friday.
Can work onsite at the client location in Columbia, SC.
Are skilled in navigating computer systems quickly and can type a minimum of 3,540 words per minute.
What Happens Next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Advocate II today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
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Salary/Pay Rate/Compensation
$16 - $18 Per Hour
Why you should apply to be a Customer Service Advocate II:
Enjoy a competitive pay rate with opportunities for overtime.
Work in a supportive and dynamic environment that values customer satisfaction.
Gain experience in a reputable company known for its commitment to quality service.
Benefit from opportunities for professional development and training.
What’s a typical day as a Customer Service Advocate II? You’ll be:
Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, ensuring effective customer relations.
Performing research as needed to resolve inquiries and coordinating with other departments to address customer issues.
Documenting inquiries accurately and maintaining records on complaints and customer comments, providing feedback to management.
This Job Might Be An Outstanding Fit If You:
Have a High School Diploma or equivalent, with at least 1 year of claims processing or customer service experience, or a Bachelor's Degree in lieu of work experience.
Possess excellent verbal and written communication skills, with proficiency in spelling, punctuation, and grammar.
Have open availability to work an 8‑hour shift between the hours of 8 am and 8 pm, Monday through Friday.
Can work onsite at the client location in Columbia, SC.
Are skilled in navigating computer systems quickly and can type a minimum of 3,540 words per minute.
What Happens Next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Advocate II today!
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work‑related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.
#J-18808-Ljbffr