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State Farm Insurance Companies

Bilingual Insurance Customer Service - Polish

State Farm Insurance Companies, Arlington Heights, Illinois, United States, 60005

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Bilingual Insurance Customer Service - Polish Repost Job Date:

1/10/2026 6:30:38 AM

Location:

ARLINGTON HEIGHTS, IL, 60005

Salary:

$22.0 - $30.0/hour

Experience:

0 Year(s)

Agata Bielski - State Farm Agency, located in Arlington Heights, IL is currently looking for a talented, caring, professional to join our team as a Bilingual (Polish/English), Licensed Insurance Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.

You must meet the following criteria to be considered for this position:

Bilingual; fluent in both Polish and English

Have an active Property and Casualty insurance license

Are able to commute to our office location in Arlington Heights, IL (this is an inhouse position).

Responsibilities include but not limited to:

Answer phones and greet clients

Establish customer relationships and follow up with customers, as needed

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Use a customer-focused, needs-based review process to educate customers about insurance options

As an Agent Team Member, you will receive...

$22 - $30/hour (based on experience) plus additional commission based on pivoting.

Life insurance

Health insurance through BCBS

PTO/Vacation

Retirement Plan

Growth potential/Opportunity for advancement within my office

Requirements:

Excellent communication skills - written, verbal and listening

Self-motivated

Detail oriented

Proactive in problem solving

Ability to work in a team environment

Ability to assess customer needs and conduct effective interviews

Ability to effectively relate to a customer

Property Casualty license

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

EEO (Equal Employment Opportunity)

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