Waste Connections, Inc.
Customer Service Representative page is loaded## Customer Service Representativelocations:
6113-Monroe Hauling NCtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95179**Waste Connections** has an immediate opening for our **Customer Service Representative** at our growing Monroe, NC location! We’re looking for a skilled and customer-focused representative to play a vital role in our operations, ensuring thorough, effective, and positive customer interactions.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:* Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.* Accepting payments from customers, researching customer billing inquiries and updating customer account information.* Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues.**What we need from you:*** 2 years of high-volume Customer Service experience* Experience with Microsoft Word, Excel and Outlook* Excellent verbal and written communication skills* Bilingual English/Spanish strongly preferred* Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset.**What you’ll get from us:*** Competitive Compensation* 401(K) with company match; let us help you save for your future* Healthcare; Medical, Dental, Vision* Perks, perks, perks!
Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund* Insurance: Life, Short Term/Long Term DisabilityWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.#ACOffice# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr
6113-Monroe Hauling NCtime type:
Full timeposted on:
Posted Todayjob requisition id:
R-95179**Waste Connections** has an immediate opening for our **Customer Service Representative** at our growing Monroe, NC location! We’re looking for a skilled and customer-focused representative to play a vital role in our operations, ensuring thorough, effective, and positive customer interactions.Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are:* Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.* Accepting payments from customers, researching customer billing inquiries and updating customer account information.* Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues.**What we need from you:*** 2 years of high-volume Customer Service experience* Experience with Microsoft Word, Excel and Outlook* Excellent verbal and written communication skills* Bilingual English/Spanish strongly preferred* Physical ability: Able to complete sedentary work requiring prolonged sitting, able to complete repetitive motions such as typing/mouse use/operating a phone, ability to look at a screen for long periods of time, tolerate exposure to typical call center sounds and wearing a headset.**What you’ll get from us:*** Competitive Compensation* 401(K) with company match; let us help you save for your future* Healthcare; Medical, Dental, Vision* Perks, perks, perks!
Employee Assistance Mental Health Program, Emergency Travel Assistance, Prepaid Legal Plan, Scholarship Opportunities for kids, Employee Stock Purchase Plan, Employee Relief Fund* Insurance: Life, Short Term/Long Term DisabilityWaste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.#ACOffice# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.# **Our Opportunities**BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. #J-18808-Ljbffr