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St. Charles Health System Inc.

Expeditor

St. Charles Health System Inc., Bend, Oregon, United States, 97707

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Relief, Variable

Pay range: $20.11 - $25.14

Relief Differential - 15%

Swing Shift Differential - $2.50/hr

Night Shift Differential - $5.50/hr

Weekend Differential - $2.00/hr**ST. CHARLES HEALTH SYSTEM****JOB DESCRIPTION****TITLE:**

Expeditor**REPORTS TO POSITION:**

Food Services Supervisor**DEPARTMENT:**

Food Services**DATE LAST REVIEWED:**

August 2024**OUR VISION:** Creating America’s healthiest community, together**OUR MISSION:** In the spirit of love and compassion, better health, better care, better value**OUR VALUES:** Accountability, Caring and Teamwork**DEPARTMENTAL SUMMARY:** The Food Services Department is a high volume service department that provides world class food and beverage services including patient room service, café, deli and catering.**POSITION OVERVIEW:** The **Expeditor** oversees the efficient preparation and delivery of room service food trays for patients.

The Room Service Expeditor coordinates the

efforts of all positions involved in preparing patient trays for delivery.

This position does not directly supervise any caregivers**ESSENTIAL FUNCTIONS AND DUTIES:**Reviews patient meal order tickets as they are generated from the point of sale system.

Directs the assembly of the patient trays to ensure the orderly, safe and efficient preparation of food trays.

Monitors activities of various person preparing food to ensure the delivery of high quality food in a timely fashionParticipates in the assembly of patient trays to meet patient’s request and diet orderDelivers trays to patient rooms in a timely manner.

Verifies patient tray is correct utilizing the Double Patient Identifier process prior to leaving tray with the patient.

Notifies appropriate nursing staff if patient has safety precautions for aspiration or any other precautionary safety needsConducts all delivery activities with the highest level of customer service.

Creating positive interactions with all staff, patients and guests at every point of contactMaintains knowledge of therapeutic diets and menu items to ensure patient’s diet restrictions are adhered to.

Acts as a one of the quality and safety checks in the process of reviewing patient food order and patient dietary restrictions.

Alerts appropriate person(s) if a food item is not appropriate for a patient’s dietStores and handles all food properly following the guidelines of Hazard Analysis & Critical Control Points (HACCP)Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with St. Charles Health System standards and Oregon Food Sanitation standardsProvides backup coverage for Diet Aid, Prep Cooks and other positions as assignedSupports the vision, mission and values of the organization in all respects.Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.Provides and maintains a safe environment for caregivers, patients and guests.Conducts all activities with the highest standards of professionalism and confidentiality.

Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.May perform additional duties of similar complexity within the organization, as required or assigned.**EDUCATION**

**Required**:

N/A**Preferred**: High School Diploma or equivalent- (equivalent education and experience will be considered)**LICENSURE/CERTIFICATION/REGISTRATION****Required**: Deschutes County Food Handlers Card

**Preferred**: ServSafe Manager Certification**EXPERIENCE****Required**: Minimum 2 years institutional or restaurant food service experience**Preferred**: Some food services management or supervisor experience

**PERSONAL PROTECTIVE EQUIPMENT**Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.**ADDITIONAL POSITION INFORMATION****Skills:****General**Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health SystemAbility to multi-task and work independtlyStrong team working and collaborative skillsAbility to work in a stressful, fast paced environment while maintaining attention to detail and delivering high quality customer serviceBasic to intermediate ability and experience in computer applications, electronic email and MS Office applications**Position Specific N/A****PHYSICAL REQUIREMENTS:**Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.Rarely (10%): Keyboard operation.Never (0%):

Ability to hear whispered speech level.Exposure to Elemental FactorsOccasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.Blood-Borne Pathogen (BBP) Exposure CategoryRisk for Exposure to BBP.Schedule Weekly Hours:0Caregiver Type:ReliefShift:Variable (United States of America)NoJob Family:EXPEDITORScheduled Days of the Week:As Scheduled (may include weekends and holidays)Shift Start & End Time:St. Charles Health System is a private, nonprofit organization, dedicated to providing high-quality care and the latest in health care technology to the communities it serves. Headquartered in Bend, Ore., St. Charles is an integrated delivery system, with a strong focus on population health, that provides a full range of evidence-based health care services within a 32,000-square-mile area in Central and Eastern Oregon.

The health system owns and operates a trauma level II, tertiary referral center in Bend, a trauma level III, type B rural hospital in Redmond, and trauma level IV critical access hospitals in both Prineville and Madras. As the largest employer in Central Oregon, St. Charles Health System and St. Charles Medical Group care for our communities in more than two dozen outpatient clinics and in more than 20 specialty areas of medicine.For additional information, such as Career FAQ's, benefits, and why your dream job awaits, please visit our

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