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Expeditors

Ocean Export Agent

Expeditors, Des Moines, Iowa, United States

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We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission We recruit, train, and retain the very best logistics and technical experts the world over.

We love to promote from within

- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Ocean Export Files and reporting

Meet compliance at all times to regulations internal and external in accordance with government regulations

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Overseas communications, timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience

Understanding of ocean documentation process a plus

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Pro‑active, strong organizational skills

Hazardous Materials certification (preferred)

Reporting Structure

Ocean Export Lead Agent, Supervisor and Manager

Additional Information Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

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