BSA Health System
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Scheduler Assessment & Referral
role at
BSA Health System
Join our team as a day shift, full-time, Amarillo Diagnostic Clinic Scheduler in Amarillo, TX.
Overview Day shift, full-time position managing scheduling and patient referrals.
Why Join Us? Thrive in a People-First Environment and Make Healthcare Better
We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
We prioritize your well‑being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
We use advanced technology to support our team and enhance patient care.
Get to Know Your Team
BSA Health System is the fourth largest employer in Amarillo, with a medical staff of more than 400 physicians and 3,000 employees. At BSA, the focus is to provide quality healthcare in Christian love, service and dignity.
Responsibilities
The Scheduler provides a world‑class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
Accurately and compassionately schedules/re‑schedules/cancels appointments, pre‑registers patients using EPIC, and aids in patient to clinic healthcare questions.
Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR).
Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA).
Shows dedication and commitment to patients through dependable attendance and schedule adherence.
Qualifications Job Requirements
High School Diploma or GED equivalent.
Preferred Job Requirements
Associate degree or higher in related field of study.
1+ year healthcare background/experience and/or call center experience.
2+ years of experience working in a healthcare field/role or call center environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr
Scheduler Assessment & Referral
role at
BSA Health System
Join our team as a day shift, full-time, Amarillo Diagnostic Clinic Scheduler in Amarillo, TX.
Overview Day shift, full-time position managing scheduling and patient referrals.
Why Join Us? Thrive in a People-First Environment and Make Healthcare Better
We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
We prioritize your well‑being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
We use advanced technology to support our team and enhance patient care.
Get to Know Your Team
BSA Health System is the fourth largest employer in Amarillo, with a medical staff of more than 400 physicians and 3,000 employees. At BSA, the focus is to provide quality healthcare in Christian love, service and dignity.
Responsibilities
The Scheduler provides a world‑class patient experience through positive phone, chat, and email interactions and continuously elevates patient satisfaction and experience.
Accurately and compassionately schedules/re‑schedules/cancels appointments, pre‑registers patients using EPIC, and aids in patient to clinic healthcare questions.
Identifies and resolves the needs of the patient to achieve First Call Resolution (FCR).
Ensures an efficient and effective interaction through management of Average Handle Time (AHT) and Quality Assurance scoring (QA).
Shows dedication and commitment to patients through dependable attendance and schedule adherence.
Qualifications Job Requirements
High School Diploma or GED equivalent.
Preferred Job Requirements
Associate degree or higher in related field of study.
1+ year healthcare background/experience and/or call center experience.
2+ years of experience working in a healthcare field/role or call center environment.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr