First Citizens
Principal Software Engineer - CIAM and Fraud (Remote)
First Citizens, Raleigh, North Carolina, United States, 27601
Overview
This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC, and TX.
At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.
This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today. If you’re energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you.
The CIAM & Fraud Principal Software Engineer is the
senior-most hands-on engineering authority
for customer identity and fraud technology built on the
Okta platform . The role ensures that digital banking journeys are
secure, resilient, and fraud-aware , while maintaining a
low-friction customer experience .
Operating across multiple squads, the role sets
technical direction, standards, and quality expectations , and provides deep expertise during complex design decisions, platform changes, and production incidents.
Key Responsibilities
Own
engineering integrity and technical decision-making
for CIAM and Fraud platforms.
Ensure Okta-based identity solutions balance
customer experience, fraud prevention, security, and scalability .
Influence platform roadmaps and priorities through deep domain expertise.
Act as a critical control point for
high-risk changes
impacting customers and regulatory outcomes.
Serve as the
engineering authority
for Customer facing Okta Customer Identity Cloud implementations.
Define and maintain
CIAM and Fraud specific engineering standards, patterns, and reference implementations .
Lead complex engineering initiatives including:
OAuth2 / OIDC authentication and token lifecycle management
Okta Identity Engine adaptive and risk-based authentication
MFA step‑up for high‑risk transactions
Integration of fraud and behavioral risk signals
Lead resolution of
severe production incidents and security vulnerabilities .
Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.
Technology & Domain Focus
Okta Customer Identity Cloud (Identity Engine, Universal Directory, MFA).
Digital onboarding, login, recovery, and transaction security.
Fraud signal integration and risk‑based decisioning.
API security, zero‑trust patterns, and cloud‑native architectures.
DevSecOps, observability, and operational resilience.
Leadership & Influence
Provides technical leadership across squads without direct line management.
Coaches and mentors Senior and Staff engineers.
Sets expectations for engineering quality, resilience, and ownership.
Acts as a trusted advisor to Directors, Architects, and Security leaders.
Qualifications Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance
Preferred Qualifications
Principal or Staff‑level engineering experience.
Deep hands‑on expertise with
Okta CIAM .
Strong experience in
banking or regulated financial services .
Proven delivery of secure, customer‑facing platforms at scale.
Minimum 5‑8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
Strong understanding of
fraud prevention, risk‑based authentication, and secure digital journeys .
Experience working within
agile, product‑aligned delivery models .
Familiarity with regulatory, audit, and operational risk expectations.
Strong CIAM and fraud‑aware identity design expertise.
Deep understanding of
Okta architecture and configuration concepts .
OAuth 2.0, OpenID Connect, SAML.
Fraud signal integration and risk‑based decisioning.
Strong understanding of REST APIs, event‑driven architectures.
Experience of Cloud platforms (AWS, Azure, GCP).
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
#J-18808-Ljbffr
At First Citizens Bank we’re in the midst of a bold digital transformation—simplifying, consolidating, and modernizing the way we serve our customers. We’re evolving toward a foundational North Star Architecture that enables us to scale smarter, move faster, and deliver experiences that truly differentiate us in the market.
This is not business-as-usual. We’re reimagining our digital banking platform from the ground up—rethinking how channels connect, how technology supports growth, and how teams collaborate to deliver with speed and purpose. Few get the chance to help shape something this foundational. This is your opportunity to be part of a once-in-a-career journey, building what’s next while staying grounded in the impact we create today. If you’re energized by transformation, passionate about software engineering, and ready to help lay the technical bedrock for a digital-first future—we want to talk to you.
The CIAM & Fraud Principal Software Engineer is the
senior-most hands-on engineering authority
for customer identity and fraud technology built on the
Okta platform . The role ensures that digital banking journeys are
secure, resilient, and fraud-aware , while maintaining a
low-friction customer experience .
Operating across multiple squads, the role sets
technical direction, standards, and quality expectations , and provides deep expertise during complex design decisions, platform changes, and production incidents.
Key Responsibilities
Own
engineering integrity and technical decision-making
for CIAM and Fraud platforms.
Ensure Okta-based identity solutions balance
customer experience, fraud prevention, security, and scalability .
Influence platform roadmaps and priorities through deep domain expertise.
Act as a critical control point for
high-risk changes
impacting customers and regulatory outcomes.
Serve as the
engineering authority
for Customer facing Okta Customer Identity Cloud implementations.
Define and maintain
CIAM and Fraud specific engineering standards, patterns, and reference implementations .
Lead complex engineering initiatives including:
OAuth2 / OIDC authentication and token lifecycle management
Okta Identity Engine adaptive and risk-based authentication
MFA step‑up for high‑risk transactions
Integration of fraud and behavioral risk signals
Lead resolution of
severe production incidents and security vulnerabilities .
Partner with Architecture, Security, Fraud, and Delivery leadership to ensure alignment.
Technology & Domain Focus
Okta Customer Identity Cloud (Identity Engine, Universal Directory, MFA).
Digital onboarding, login, recovery, and transaction security.
Fraud signal integration and risk‑based decisioning.
API security, zero‑trust patterns, and cloud‑native architectures.
DevSecOps, observability, and operational resilience.
Leadership & Influence
Provides technical leadership across squads without direct line management.
Coaches and mentors Senior and Staff engineers.
Sets expectations for engineering quality, resilience, and ownership.
Acts as a trusted advisor to Directors, Architects, and Security leaders.
Qualifications Bachelor's Degree and 10 years of experience in Software application development and maintenance OR High School Diploma or GED and 14 years of experience in Software application development and maintenance
Preferred Qualifications
Principal or Staff‑level engineering experience.
Deep hands‑on expertise with
Okta CIAM .
Strong experience in
banking or regulated financial services .
Proven delivery of secure, customer‑facing platforms at scale.
Minimum 5‑8 years experience with at least one major programming language (e.g. Java, Python, Go, etc.,).
Strong understanding of
fraud prevention, risk‑based authentication, and secure digital journeys .
Experience working within
agile, product‑aligned delivery models .
Familiarity with regulatory, audit, and operational risk expectations.
Strong CIAM and fraud‑aware identity design expertise.
Deep understanding of
Okta architecture and configuration concepts .
OAuth 2.0, OpenID Connect, SAML.
Fraud signal integration and risk‑based decisioning.
Strong understanding of REST APIs, event‑driven architectures.
Experience of Cloud platforms (AWS, Azure, GCP).
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
#J-18808-Ljbffr