Garmin Ltd.
Overview
We are seeking a full-time
Field Application Engineer 1
in our Olathe, KS location. In this role, you will be responsible for providing engineering support to Marine and Recreational Vehicle (RV) Original Equipment Manufacturer (OEM) customers and assure the successful integration of Garmin equipment into their vehicles and vessels and working directly with the customer to assess electrical system needs, develop schematics, and participate in any line side support.
Essential Functions
Act as customer liaison with Garmin technical team to assess and implement custom interfaces as needed
Support development of project scope of work and system requirements
Learn/apply Garmin electrical control logic and customer user interface to provide full integration as outlined in the scope of work and system requirements
Partner with customer engineering team on system integration
Act as a liaison between customers and engineering team on any custom software interface solutions
Team with Field Service Engineers and Sales staff to service accounts
Identify/resolve defects as required, escalating issues if needed to engineering team
Provide feedback/recommended solutions to engineering team on product performance and provide suggestions for future improvements
Communicate status of work clearly providing visibility to manager or mentor
Apply design standards and procedures to implement any vessel or vehicle solutions
Document work in a thorough and organized manner and work collaboratively and professionally in a team environment with other Garmin associates to achieve goals
Develop a minimum of 3 FAE Team process improvements per year, contributing to team and organizational efficiency and impact
Provide support to technical champions for improved system integrations
Attend trade shows and dealer events as required
Basic Qualifications
Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or another technical Engineering related field
OR
an equivalent combination of education and relevant experience
Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the demonstrated ability to apply learned knowledge
Must have patience and understanding that the Garmin customer is the highest priority at all times
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be detail-oriented, have the ability to work proactively/effectively with minimal supervision, and able to prioritize/multi-task in a flexible, fast paced/challenging environment
Driven problem solver with proven success in solving difficult problems
Excellent time management and follow-up skills
Flexibility to travel (more than 30% of the time)
Desired Qualifications
Outstanding academics (cumulative GPA greater than or equal to 3.5)
ABYC Certification
Demonstrates proficient presentation skills
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
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Field Application Engineer 1
in our Olathe, KS location. In this role, you will be responsible for providing engineering support to Marine and Recreational Vehicle (RV) Original Equipment Manufacturer (OEM) customers and assure the successful integration of Garmin equipment into their vehicles and vessels and working directly with the customer to assess electrical system needs, develop schematics, and participate in any line side support.
Essential Functions
Act as customer liaison with Garmin technical team to assess and implement custom interfaces as needed
Support development of project scope of work and system requirements
Learn/apply Garmin electrical control logic and customer user interface to provide full integration as outlined in the scope of work and system requirements
Partner with customer engineering team on system integration
Act as a liaison between customers and engineering team on any custom software interface solutions
Team with Field Service Engineers and Sales staff to service accounts
Identify/resolve defects as required, escalating issues if needed to engineering team
Provide feedback/recommended solutions to engineering team on product performance and provide suggestions for future improvements
Communicate status of work clearly providing visibility to manager or mentor
Apply design standards and procedures to implement any vessel or vehicle solutions
Document work in a thorough and organized manner and work collaboratively and professionally in a team environment with other Garmin associates to achieve goals
Develop a minimum of 3 FAE Team process improvements per year, contributing to team and organizational efficiency and impact
Provide support to technical champions for improved system integrations
Attend trade shows and dealer events as required
Basic Qualifications
Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, or another technical Engineering related field
OR
an equivalent combination of education and relevant experience
Excellent academics (cumulative GPA greater than or equal to 3.0 as a general rule) with the demonstrated ability to apply learned knowledge
Must have patience and understanding that the Garmin customer is the highest priority at all times
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Must be detail-oriented, have the ability to work proactively/effectively with minimal supervision, and able to prioritize/multi-task in a flexible, fast paced/challenging environment
Driven problem solver with proven success in solving difficult problems
Excellent time management and follow-up skills
Flexibility to travel (more than 30% of the time)
Desired Qualifications
Outstanding academics (cumulative GPA greater than or equal to 3.5)
ABYC Certification
Demonstrates proficient presentation skills
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
#J-18808-Ljbffr