Caesars Entertainment
Sportsbook Supervisor - Full Time ( Tropicana Atlantic City )
Caesars Entertainment, Atlantic City, New Jersey, United States, 08400
Sportsbook Supervisor - Full Time ( Tropicana Atlantic City )
Atlantic City, NJ, United States (On-site)
Be the First to Apply
Job Description ESSENTIAL JOB FUNCTIONS:
Help the Sportsbook Manager become aware of operational information that will help to maximize the profitability of the sports book
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
Mentor employees to help them become better ticket writers
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
Handle escalated customer complaints/issues as needed
Ensure that the sports book staff is operating in a manner that follows all company and regulatory gaming agency rules and regulations
May perform additional duties as assigned
EDUCATION AND EXPERIENCE:
2+ years of experience working for a retail Sports Book as a Ticket Writer or Supervisor is highly preferred
Prior work experience in a sports book is highly preferred
Ability to motivate, lead, and mentor staff members
Strong communication skills, both written and verbal
Professional appearance and demeanor
Self-starter attitude who shows initiative
Committed to delivering a high level of customer service
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to stand for extended periods of time.
Must be able to lift, pull or push 25 lbs.
Must be able write for extended periods of time.
Must be able to twist, bend or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment
INFORMATION PROVIDED BY & DATE:
FLSA:
Property Code: CAC
Bonus Plan: MGNT Other
License(s) Type: KEY Access: L
EEOC:
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$ 21.00 Per Hour
About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
DISCLAIMER: The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA: Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY: Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Job Info
Job Identification 78031
Job Category Retail Sportsbook
Job Schedule Full time
Locations Tropicana Atlantic City (On-site)
#J-18808-Ljbffr
Be the First to Apply
Job Description ESSENTIAL JOB FUNCTIONS:
Help the Sportsbook Manager become aware of operational information that will help to maximize the profitability of the sports book
Manage the operational cost of the sports book, with a focus on labor costs and inventory management/control
Hold regular meetings with sports book leadership to develop strategic initiatives in the promotion of the sports book
Mentor employees to help them become better ticket writers
Drive and motivate the staff to deliver a high level of customer service to both regular customers and novice bettors
Handle escalated customer complaints/issues as needed
Ensure that the sports book staff is operating in a manner that follows all company and regulatory gaming agency rules and regulations
May perform additional duties as assigned
EDUCATION AND EXPERIENCE:
2+ years of experience working for a retail Sports Book as a Ticket Writer or Supervisor is highly preferred
Prior work experience in a sports book is highly preferred
Ability to motivate, lead, and mentor staff members
Strong communication skills, both written and verbal
Professional appearance and demeanor
Self-starter attitude who shows initiative
Committed to delivering a high level of customer service
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:
Must be able to stand for extended periods of time.
Must be able to lift, pull or push 25 lbs.
Must be able write for extended periods of time.
Must be able to twist, bend or reach with no significant boundaries.
This position may be exposed to a smoke-filled environment
INFORMATION PROVIDED BY & DATE:
FLSA:
Property Code: CAC
Bonus Plan: MGNT Other
License(s) Type: KEY Access: L
EEOC:
Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
$ 21.00 Per Hour
About Us At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting‑edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
DISCLAIMER: The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA: Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY: Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Job Info
Job Identification 78031
Job Category Retail Sportsbook
Job Schedule Full time
Locations Tropicana Atlantic City (On-site)
#J-18808-Ljbffr