Patient Services Coordinator/UKHC

Working Title Patient Services Coordinator - Medicine Specialties Clinic Department Name Department Name M3500: AMBULATORY MEDICINE Work Location Work Location Lexington, KY Grade Level 07 Salary Range Salary Range $17.50-27.31/hour Type of Position Type of Position Staff Position Time Status Position Time Status Full-Time Required Education HS Required License/Registration/Certification None Physical Requirements Sitting at a computer workstation for extended periods. Occasional lifting, pushing, and/or pulling objects up to 50lbs. Shift Monday – Friday, Day Shift; 8:00am – 5:00pm (40 hrs/wk). Job Summary This position is responsible for the coordination of patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply Deadline to Apply 01/15/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. Posting Specific Questions

Required fields are indicated with an asterisk (*). * How many years of paid work experience do you have in customer service?

None Some, but less than 1 year More than 1 year, up through 3 years More than 3 years up through 5 years More than 5 years

* How many years of paid work experience do you have in patient scheduling?

None More than 0, up through 1 year More than 1 year, up through 3 years More than 3 years up through 5 years More than 5 years

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