Remote Technical Command Centre Specialist – Hematology Apps

A leading diagnostics company is seeking a Technical Command Centre Specialist to provide remote technical support for hematology equipment. Located in California, this role requires at least 2 years of experience in technical support, preferably within the IVD industry. Responsibilities include overcoming technical issues, managing service calls, and enhancing customer communication. Ideal candidates will have a science background, excellent organizational skills, and proficiency in systems like Oracle and Salesforce. This position embraces a team-oriented culture with a focus on customer satisfaction. #J-18808-Ljbffr