Concentrix
Concentrix is hiring: Customer Service Sales Representative (Paid Training) in H
Concentrix, Hickory, NC, US
Customer Service/Inbound Sales Representative (On-Site)**
Operations (
Language
English
Customer Service/Inbound Sales Representative (On-Site)
**The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; selling client products/service as well as providing basic customer service support. (Military veterans are encouraged to apply.)
**Then the Customer Service Representative position at Concentrix is just the right place for you!
As a Customer Service/Inbound Sales Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "gamechangers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. As a Customer Service/Inbound Sales Representative, you will:
+ Provide inbound customer support.
+ Achieve specific sales targets and maximizing sale opportunities on each and every call.
+ Prepare complete and accurate work including appropriately notating accounts as required
+ Participate in activities designed to improve customer satisfaction and sales performance
+ Deliver expert customer experiences...with a smile.
**Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service/Inbound Sales Representative role include:
+ High school diploma with six months of sales experience preferred
+ Demonstrated sales technique and product knowledge preferred
+ Courteous with strong customer service orientation
+ Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
+ That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. plus incentives that align with individual and company performance. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
+ Free Direct TV upon completion of training
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
+ paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
+ Health and wellness programs with trained partners to help promote a healthy you
+ Conveniently located between some of the local favorite eateries and the mall.
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
**Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (
**We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
+ English (
+ Spanish