Desktop Support Technician II - IT Help Desk Pro

A leading financial services firm in Cary, North Carolina is seeking a Desktop Support Technician to provide essential client support while managing service requests. The role includes troubleshooting technical issues, prioritizing help desk tasks, and enhancing the knowledge base. Ideal candidates will have a bachelor’s degree in a related field and a solid understanding of networking concepts, along with experience with tools like CrowdStrike and AWS solutions. This position offers a great opportunity to develop in a supportive work environment. #J-18808-Ljbffr