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Canonical

Software Maintenance Engineer

Canonical, Tulsa, Oklahoma, United States, 74145

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Software Maintenance Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles.

We are hiring a Software Maintenance Engineer to work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and core networking), OpenStack, Kubernetes and the open-source applications running on top of them. This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company.

Location: Remote. Work can be performed from home; travel internationally up to 10% of work time for team meetings, events, and conferences.

Responsibilities

Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software

Maintain a close working relationship with Canonical's Field, Support, and product engineering teams

Participate in upstream communities

Develop bug fixes, backport patches, and work with upstream for inclusion

Review code produced by other engineers

Demonstrate good judgment in technical methods and techniques

Prioritize work and manage your time effectively against those priorities

Participate in team discussions to improve processes, tools, and documentation

Maintain clear, technical and concise communications

Travel internationally up to 10% of work time for team meetings, events and conferences

Qualifications

An exceptional academic track record

Background in Computer Science, STEM or similar

Experience with Linux and open source software

Experience with at least one of Python, Go, C or C++ on Linux

A drive to learn unfamiliar technology and deep-dive difficult issues

Willingness to travel up to 4 times a year for internal events

Nice-to-have Skills

You love technology and working with brilliant people

You are curious, flexible, articulate, and accountable

You value soft skills and are passionate, enterprising, thoughtful, and self-motivated

You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, Mongo, Debian packaging, distributed systems

What We Offer

Distributed work environment with twice-yearly team sprints in person

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewardsAnnual holiday leave

Maternity and paternity leave

Employee Assistance Programme & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long-haul company events

Seniority Level Entry level

Employment Type Full-time

Job Function Information Technology

Industries Software Development

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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