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The Jonus Group

Personal Lines Senior Client Manager

The Jonus Group, Bogota, New Jersey, us, 07603

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Market Manager, New York & Tri-State (PA/NJ/DE) at The Jonus Group Seeking a highly skilled and experienced

Personal Lines Senior Client Manager

to join a team.

This role is pivotal in delivering exceptional client service and managing a high-volume book of business.

The ideal candidate will have a strong background in personal property and casualty insurance, a deep understanding of market trends, and the ability to work independently in a fast-paced environment.

This is an in-office position offering a dynamic and professional work environment with opportunities for growth and development.

Compensation Package

Salary: $60,000 - $70,000 annually

Benefits: Comprehensive benefits package, including 401(k)

Work Environment: Fully in-office

Training and Onboarding: Standard onboarding process with training provided

Responsibilities

Evaluate exposures and renewal quotes

Review upcoming renewals and determine accounts requiring remarketing

Make coverage recommendations to clients

Utilize comparative rater tools to obtain quotes

Manage agency billing transactions

Obtain signed binding documents and notify carriers

Review binding documents for accuracy

Conduct contract reviews

Expand accounts by offering additional services and products

Other Responsibilities

Maintain accurate account details, contacts, and policy information in EPIC

Process renewals, endorsements, cancellations, and proofs of insurance

Organize and attach documents in EPIC

Generate standard client and carrier communications using templates

Create and assign activities in EPIC

Pull relevant reports such as MVR, CLUES, Risk Meters, and RCE

Qualifications / Requirements

Minimum of 3 years of experience in personal property and casualty insurance

Comprehensive understanding of insurance coverages

Licenses / Certifications

Active state Property & Casualty insurance license

Essential Skills / Competencies

Proficiency in Microsoft Excel (formulas, charts, and tables), Word, and other MS Office products

Ability to quickly learn and adapt to new technology platforms

Proficiency in agency management systems and carrier sites

Strong customer service skills with a hands-on, personal approach

Effective team player with the ability to build trust and support peers

In-depth understanding of client requirements, market trends, and industry standards

Highly organized, detail-oriented, and capable of managing tasks in a fast-paced environment

Strong problem-solving and critical-thinking skills to resolve complex issues

Ability to develop and implement short- and long-term strategies

Preferred Skills

Experience with EPIC agency management software

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Sales, Business Development, and Finance

Industries

Banking, Financial Services, and Insurance

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