East Tennessee State University
Transfer Admissions Counselor
East Tennessee State University, Nashville, Tennessee, United States
Job Summary
ETSU’s Office of Admissions is seeking a Transfer Admission Counselor responsible for representing the university to prospective transfer students across Tennessee and surrounding states. Reporting to the Assistant Director for Transfer Recruitment and Student Success, this position plays a key role in student outreach through travel, events, and direct communication.
Key Responsibilities
Serve as ETSU’s primary representative to prospective transfer students, families, and community college partners.
Maintain consistent contact with prospective students via phone, email, SMS, web chat, and meetings.
Develop and execute a travel plan focused on community college visits and recruitment events within an assigned territory.
Build and maintain strong relationships with transfer partners to ensure accurate partnership information.
Support freshman recruitment and participate in on- and off-campus admissions events.
Counsel students on admissions, credit transfer, academic programs, and career goals.
Create and manage prospective student records in the CRM system; generate reports and analyze data to support recruitment efforts.
Maintain expert knowledge of the admissions process, transfer pathways, articulation agreements, and ETSU academic offerings.
Possess working knowledge of financial aid, scholarships, housing, and student services.
This is a high-travel, front-line recruitment role that requires strong communication skills, attention to detail, and a student-centered approach.
Knowledge, Skills, and Abilities
Knowledge of ETSU’s dual admission and general admission policies.
Knowledge of ETSU’s transfer and articulation policies and procedures.
Knowledge of the Tennessee Transfer Pathways, as well as program and course articulation to ETSU.
Understanding of community college students and their unique needs.
Familiarity with ETSU’s undergraduate programs, curricula, and general education core.
Awareness of legal and confidentiality issues related to student advisement.
Knowledge of effective record-keeping systems.
Understanding of university support programs and student services.
Knowledge of effective student recruitment strategies.
Strong communication skills, including the ability to speak effectively to groups and deliver presentations using visual aids.
Proficiency with computers and various software applications.
Ability to gather, analyze, and interpret data.
Ability to work independently, manage time effectively, and prioritize tasks.
Collaborates well with peers and institutional partners.
Required Qualifications
Bachelor’s Degree
Must be able to travel as needed.
Preferred Qualifications
Master’s degree
Valid driver’s license
Demonstrated experience in academic advising, student recruitment, and retention strategies
Compensation & Benefits
Job Family - Student Services Professional 1
Market Range - 6 (Salary Schedules)
For information on benefits please visit
www.etsu.edu/human-resources/benefits/
Application Instructions
Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.
#J-18808-Ljbffr
Key Responsibilities
Serve as ETSU’s primary representative to prospective transfer students, families, and community college partners.
Maintain consistent contact with prospective students via phone, email, SMS, web chat, and meetings.
Develop and execute a travel plan focused on community college visits and recruitment events within an assigned territory.
Build and maintain strong relationships with transfer partners to ensure accurate partnership information.
Support freshman recruitment and participate in on- and off-campus admissions events.
Counsel students on admissions, credit transfer, academic programs, and career goals.
Create and manage prospective student records in the CRM system; generate reports and analyze data to support recruitment efforts.
Maintain expert knowledge of the admissions process, transfer pathways, articulation agreements, and ETSU academic offerings.
Possess working knowledge of financial aid, scholarships, housing, and student services.
This is a high-travel, front-line recruitment role that requires strong communication skills, attention to detail, and a student-centered approach.
Knowledge, Skills, and Abilities
Knowledge of ETSU’s dual admission and general admission policies.
Knowledge of ETSU’s transfer and articulation policies and procedures.
Knowledge of the Tennessee Transfer Pathways, as well as program and course articulation to ETSU.
Understanding of community college students and their unique needs.
Familiarity with ETSU’s undergraduate programs, curricula, and general education core.
Awareness of legal and confidentiality issues related to student advisement.
Knowledge of effective record-keeping systems.
Understanding of university support programs and student services.
Knowledge of effective student recruitment strategies.
Strong communication skills, including the ability to speak effectively to groups and deliver presentations using visual aids.
Proficiency with computers and various software applications.
Ability to gather, analyze, and interpret data.
Ability to work independently, manage time effectively, and prioritize tasks.
Collaborates well with peers and institutional partners.
Required Qualifications
Bachelor’s Degree
Must be able to travel as needed.
Preferred Qualifications
Master’s degree
Valid driver’s license
Demonstrated experience in academic advising, student recruitment, and retention strategies
Compensation & Benefits
Job Family - Student Services Professional 1
Market Range - 6 (Salary Schedules)
For information on benefits please visit
www.etsu.edu/human-resources/benefits/
Application Instructions
Exempt positions are only required to be posted for a minimum of fourteen (14) calendar days. The closing date for this posting is subject to change without notice to applicants.
University Overview East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement.
Disclaimer: The Job Summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the position's essential functions satisfactorily with or without reasonable accommodations.
#J-18808-Ljbffr