Thrive
A technology solutions provider is seeking a Technical Process Analyst in New York. The role focuses on reviewing and optimizing internal processes, analyzing support tickets to identify trends, and recommending opportunities for automation and efficiencies. Ideal candidates will have over 2 years of client-facing experience, familiarity with IT service management, and strong analytical skills. This position offers a hybrid work model, requiring on-site presence 2-3 times per week.
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