IT Helpdesk Lead: Mentor Team, Optimize SLAs

A leading HVAC company in Glendale Heights is seeking an IT Helpdesk Technician Lead to oversee the IT Helpdesk team. The role involves leading support, managing technical training, and ensuring team performance. Candidates must have at least 3 years' experience in an IT Helpdesk role and demonstrate strong technical skills in system administration and ticket resolution. This full-time position offers competitive benefits including medical and 401(k). #J-18808-Ljbffr