Duetto Research
Senior Technical Support Lead - SaaS & Revenue Management
Duetto Research, New Bremen, Ohio, United States
A leading hospitality technology company is seeking a Senior Technical Support Specialist to resolve complex customer inquiries and provide technical mentorship. The role involves using advanced troubleshooting tools, managing escalations, and collaborating with Product and Engineering teams. Ideal candidates will have over 5 years in technical support within SaaS, strong mentorship abilities, and a commitment to quality customer support. This position offers opportunities for professional growth and development in a dynamic environment.
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