Harris County
The Harris County Tax Assessor-Collector’s Office is seeking a dedicated, detail-oriented, customer-focused Voter Processing Deputy Specialist I to join our team.
The Voter Processing Deputy Specialist performs a wide variety of routine tasks associated with registering voters and conducting elections, including computer research, data entry, proofreading for accuracy, and comparing and verifying signatures. Ideal candidates will possess data entry skills and the ability to work in small groups on detailed, repetitive tasks.
About the Tax Assessor-Collector The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:
Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
Additional Revenue Collection: Collect certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.
Duties and Responsibilities
Maintain an up-to-date record of voter information, ensuring that all data is entered in the system correctly and confidentially.
Assess voter eligibility based on legal criteria such as citizenship, age, and residency requirements.
Professionally answer incoming calls, providing accurate information related to elections, voter registration, and other matters pertaining to registration.
Provide accurate information about vote centers, voting hours, or changes to election procedures.
Decide whether any follow-up action is necessary, such as sending forms or updates.
Safeguard sensitive voter information in accordance with data protection and privacy regulations.
Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies.
Prioritize daily assigned tasks based on urgency, monitor progress, and provide guidance or assistance where needed.
Address any complicated voter registration issues, discrepancies, or errors that require further investigation.
Jury reports, DPS, TXOL, Felons, and other Secretary of State reports.
Monitor and respond via email to various requests in the Tax Office Voters’ Inbox.
Provide voters with information about the registration process, voting rights, vote centers, and deadlines.
Process voter registration cancellations, privacy opt‑out requests for voter registration, requests for voter registration certificates, and applications.
Provide certified copies of voter registration records as it relates to the Public Information Act and online records requests.
Perform other duties as assigned.
Education and Experience
High school diploma or GED equivalent from an accredited institution within the U.S.; and
Minimum of 1 year clerical office experience working within the public sector or another high‑paced environment.
Minimum of 2 years of customer service experience.
Knowledge, Skills, and Abilities
Knowledge of English grammar, punctuation, and spelling.
Basic computer proficiency and knowledge.
Excellent phone etiquette.
Outstanding organizational skills.
Strong attention to detail.
Communication skills necessary with verbal, written, and interpersonal interactions.
Customer service skills with strong interpersonal ability.
Time management: ability to prioritize tasks with processing and ability to meet deadlines.
Must be able to adhere to office confidentiality requirements regarding customer and voter information.
Ability to work late evenings, weekends, and blackout periods during election cycles.
Highly organized and detail oriented.
Excellent communication skills, both orally and in writing.
Must be available to work extended hours during elections or when otherwise needed.
Must be able to learn and retain large amounts of information.
Ability to work independently with little supervision.
Ability to meet multiple deadlines and initiatives.
Ability to work in a team environment.
Work Environment
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
Interpret, comprehend, and apply complex material, data, and instruction – prepare, provide, and convey diversified information, which may be of a technical nature.
A frequent volume of work and deadlines impose strain on a routine basis.
Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Remote work only when authorized to process backlog.
Physical Demands
At times, minor physical effort required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 50 lbs. or similar activities (e.g., filing, delivering, sorting).
A frequent volume of work and deadlines impose strain on a routine basis.
Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Open Until Filled / Reviewing Applications on a Rolling Basis
Working Hours
Monday‑Friday; subject to overtime and weekends. Must be available to work extended hours during elections or when otherwise needed.
Primary Working Location
Downtown – 1001 Preston St., Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the hiring department.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Harris County is an Equal Opportunity Employer.
Equal Employment Opportunity Plan
If you need special services or accommodations, please call 713‑274‑5445 or email ADACoordinator@bmd.hctx.net.
NOTE:
Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
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The Voter Processing Deputy Specialist performs a wide variety of routine tasks associated with registering voters and conducting elections, including computer research, data entry, proofreading for accuracy, and comparing and verifying signatures. Ideal candidates will possess data entry skills and the ability to work in small groups on detailed, repetitive tasks.
About the Tax Assessor-Collector The Harris County Tax Assessor-Collector’s Office is essential for ensuring the proper administration of tax laws and providing vital services to the community. The office plays a key role in local government, handling various financial and administrative tasks, including:
Property Tax Collection: Assess and collect property taxes for all eligible commercial and residential property owners and entities. Calculate property taxes based on appraised values and ensure collection and distribution to the appropriate entities.
Motor Vehicle Services: Manage commercial and residential vehicle registration, issue license plates, and handle vehicle title transfers, including the collection of associated fees.
Voter Registration: Oversee voter registration within the county, issue voter registration certificates, and maintain an accurate voter registration roll.
Additional Revenue Collection: Collect certain fees, fines, and revenues related to permits or state mandates, depending on the county’s needs.
Duties and Responsibilities
Maintain an up-to-date record of voter information, ensuring that all data is entered in the system correctly and confidentially.
Assess voter eligibility based on legal criteria such as citizenship, age, and residency requirements.
Professionally answer incoming calls, providing accurate information related to elections, voter registration, and other matters pertaining to registration.
Provide accurate information about vote centers, voting hours, or changes to election procedures.
Decide whether any follow-up action is necessary, such as sending forms or updates.
Safeguard sensitive voter information in accordance with data protection and privacy regulations.
Determine whether sensitive voter information needs to be protected or if the inquiry can be resolved without violating confidentiality policies.
Prioritize daily assigned tasks based on urgency, monitor progress, and provide guidance or assistance where needed.
Address any complicated voter registration issues, discrepancies, or errors that require further investigation.
Jury reports, DPS, TXOL, Felons, and other Secretary of State reports.
Monitor and respond via email to various requests in the Tax Office Voters’ Inbox.
Provide voters with information about the registration process, voting rights, vote centers, and deadlines.
Process voter registration cancellations, privacy opt‑out requests for voter registration, requests for voter registration certificates, and applications.
Provide certified copies of voter registration records as it relates to the Public Information Act and online records requests.
Perform other duties as assigned.
Education and Experience
High school diploma or GED equivalent from an accredited institution within the U.S.; and
Minimum of 1 year clerical office experience working within the public sector or another high‑paced environment.
Minimum of 2 years of customer service experience.
Knowledge, Skills, and Abilities
Knowledge of English grammar, punctuation, and spelling.
Basic computer proficiency and knowledge.
Excellent phone etiquette.
Outstanding organizational skills.
Strong attention to detail.
Communication skills necessary with verbal, written, and interpersonal interactions.
Customer service skills with strong interpersonal ability.
Time management: ability to prioritize tasks with processing and ability to meet deadlines.
Must be able to adhere to office confidentiality requirements regarding customer and voter information.
Ability to work late evenings, weekends, and blackout periods during election cycles.
Highly organized and detail oriented.
Excellent communication skills, both orally and in writing.
Must be available to work extended hours during elections or when otherwise needed.
Must be able to learn and retain large amounts of information.
Ability to work independently with little supervision.
Ability to meet multiple deadlines and initiatives.
Ability to work in a team environment.
Work Environment
Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
Interpret, comprehend, and apply complex material, data, and instruction – prepare, provide, and convey diversified information, which may be of a technical nature.
A frequent volume of work and deadlines impose strain on a routine basis.
Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Remote work only when authorized to process backlog.
Physical Demands
At times, minor physical effort required, which may involve long periods of standing, walking, bending, reaching, stretching, climbing, lifting up to 50 lbs. or similar activities (e.g., filing, delivering, sorting).
A frequent volume of work and deadlines impose strain on a routine basis.
Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination).
Open Until Filled / Reviewing Applications on a Rolling Basis
Working Hours
Monday‑Friday; subject to overtime and weekends. Must be available to work extended hours during elections or when otherwise needed.
Primary Working Location
Downtown – 1001 Preston St., Houston, TX 77002
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the hiring department.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Harris County is an Equal Opportunity Employer.
Equal Employment Opportunity Plan
If you need special services or accommodations, please call 713‑274‑5445 or email ADACoordinator@bmd.hctx.net.
NOTE:
Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
#J-18808-Ljbffr