Entry-Level IT Help Desk Technician

An IT managed services provider is seeking a Service Desk Technician in Frankfort, Kentucky. In this role, you will act as the first point of contact for technical support, diagnosing and troubleshooting issues for a diverse range of clients. The ideal candidate will provide exceptional customer service and support across multiple platforms while managing IT service requests using ticketing tools. Competitive hourly wage offered, along with excellent benefits including medical, dental, and 401(k). #J-18808-Ljbffr