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Rosalind Franklin University of Medicine & Science

Financial Aid Counselor

Rosalind Franklin University of Medicine & Science, North Chicago, Illinois, us, 60086

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Compensation $55,478.00 based on skills and experience.

Position Summary The Office of Financial Aid at Rosalind Franklin University of Medicine & Science invites applications for a full-time Financial Aid Counselor position. The Financial Aid Counselor is responsible for coordinating all aspects of financial aid for students including processing financial aid, file management, and counseling students on loan options, scholarship opportunities, and debt management.

Benefits Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long-term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan which includes an 8% employer contribution after 2 years of service. RFUMS is committed to employee wellbeing and work‑life balance. Full time staff are eligible for 3 weeks of vacation / personal leave, 15 sick days, and 13 holidays plus 2 floating holidays.

Who We Are Rosalind Franklin University of Medicine and Science (RFU) is a graduate health sciences university committed to serving the population through the interprofessional education of health and biomedical professionals and the discovery of knowledge dedicated to improving wellness. The university embodies the spirit of inquiry and excellence modeled by its namesake Dr. Rosalind Franklin, whose Photo 51 was crucial to solving the structure of DNA.

Today, the university's 6 colleges continue Dr. Franklin's legacy through rigorous academics, pioneering research, and innovative community service. Our unique interprofessional education model allows students to learn from and with each other in a variety of settings, including our simulation labs, the student‑led Interprofessional Community Clinic, and through partnerships with area hospitals and clinics. RFU is a national leader in interprofessional research and practices, and is nationally recognized for its research in areas including neuroscience, brain‑related diseases, inherited disorders, proteomics, cancer cell biology and immunology, cardiac resuscitation, and gait and balance.

Essential Duties & Responsibilities

Exercise advanced professional discretion in developing comprehensive student support strategies, addressing unique financial circumstances through targeted, individualized counseling interventions

Assist with audits preparation and internal compliance data compliance

Conduct sophisticated financial aid data analytics to inform institutional decision‑making and student support frameworks

Collaborate strategically in developing comprehensive Student Financial Assistance (SFA) policy and procedural guidelines

Design and deliver specialized financial literacy presentations tailored to distinct academic program populations, emphasizing targeted debt management strategies

Provide comprehensive financial aid counseling through multiple engagement platforms, delivering expert guidance on application processes, eligibility requirements, disbursement protocols, and repayment mechanisms

Develop nuanced financial transition strategies for students considering academic program interruptions, including leave of absence and withdrawal scenarios

Execute precise financial aid application processing and documentation management

Administer Federal Work Study award allocation and monitoring protocols

Develop comprehensive financial aid communication materials, including strategic publications, application documents, and resource calendars

Maintain collaborative interdepartmental communication networks

Provide informative guidance regarding institutional student health insurance requirements

Demonstrate unwavering commitment to maintaining the highest standards of professional integrity and confidentiality

Maintain current knowledge of federal, state and institutional financial aid regulations, including Title IV requirements

Required Education & Experience

Bachelor Degree or Equivalent Experience

(2) years of relevant experience working in a financial aid or higher education setting.

Required Knowledge, Skills, & Abilities

Ability to work independently and as part of a team

Ability to exercise independent judgment and initiative

Effective organizational skills

Editing and proofreading skills

Ability to make timely decisions and determine priorities

Exceptional skills in written, telephone, and personal communications

Ability to show respect and sensitivity for cultural differences, work/interact with a variety of internal and external constituents

Analytical skills with the ability to collect, compile, and organize facts, figures, and to triage information to identify appropriate persons for contact and follow through

Ability to meet continuous deadlines

Ability to compose correspondence and create computerized reports

Ability to handle detailed job tasks with accuracy and to coordinate multiple projects and tasks simultaneously

Proficiency in Microsoft Office Suite (i.e. spreadsheets, word processing, etc.

Ability to learn how to operate software associated with the processing of financial aid (Colleague)

Develops and presents financial literacy content for a broad range of health profession programs

Strong customer service orientation

Strong, positive work ethic

Ability to manage confidential and sensitive information appropriately

Preferred Qualifications

Master's Degree

Experience working in Higher Education

Typical Physical Demands & Working Conditions

Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.

EOE, Including Disability / Vets

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