Augusta University
Financial Coordination Supervisor
Job ID:
293599,
Location:
Augusta University,
Full/Part Time:
Full Time,
Regular/Temporary:
Regular
About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values (https://www.augusta.edu/about/mission.php) make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic, and societal concerns locally and across the state. The University System of Georgia (https://www.usg.edu) includes 26 institutions of higher education and learning and is governed by the Board of Regents. USG’s Core Values are Integrity, Excellence, Accountability, and Respect, and they guide all activity within the system. All community members are responsible for demonstrating and upholding these standards. Additional policies on conduct and freedom of expression are available online (https://www.usg.edu/policymanual).
Location Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College / Department Information The Dental College of Georgia at Augusta University provides dental education to the next generation of professionals through hands‑on education, innovative research, patient care, and service. The DCG offers three practice models—student clinics, resident care, and faculty practice—providing comprehensive treatment to patients. We also serve patients in more than 20 clinics across Georgia.
Job Summary Oversee administrative operations and staff management for Credit/Collections in the Dental College. Plan, coordinate, and supervise to ensure timely, efficient, and accurate performance. Prepare daily deposits, manage collections, and serve as liaison to campus Business Office and external collection agencies.
Responsibilities
PAYMENTS:
Supervise, coordinate and present budget plans or payment options for proposed treatment plans to patients, ensuring full patient education to increase acceptance. Collect insurance information, curate multiple treatment plans, and organize data for presentation of available payment options. Explain balances, fees, treatment phases, benefits, and payment policies for patients and staff.
CLINICS:
Work with clinics to provide proper training on DCG policies, procedures, and resource management. Ensure maximum efficiency, productivity, and customer service. Run incidental reports as needed.
PATIENT REFUNDS:
Supervise, prepare and process patient refunds for all accounts. Review charge accuracy and treatment completion. Determine appropriate amount and forward request to Director of Patient Financial Management for approval, then apply adjustment and release the refund.
DAILY DEPOSIT:
Prepare daily deposit, submit information to campus Business Office and DCG management. Verify deposits and petty cash monthly. Perform semi‑annual reporting of student patient A/R for bad debt write‑offs. Enter monthly adjustments. Act as contact for Ryan White program applicants.
REVIEW ACCOUNTS:
Review accounts for potential legal actions and forward to collection agencies. Liaise with outside collection agencies and bankruptcy courts. Audit delinquent uncollectible accounts to verify efforts before assigning bad debt status.
COLLECTIONS:
Supervise, coordinate, and participate in collection of delinquent accounts and audits. Manage patient inquiries, complaints, and resolve problems. Ensure accurate charges and balances with students, residents, and faculty. Correct errors and review collection reports to evaluate effectiveness of policies.
OTHER:
Perform any other job duties as assigned.
Required Qualifications
Bachelor's degree in a related field plus two years of relevant experience.
OR Associate's degree in a related field plus five years of relevant experience.
Preferred Qualifications
Bachelor's degree in business or a related field.
Previous experience in a dental office.
Fluency in Spanish desired.
Knowledge, Skills & Abilities KNOWLEDGE:
Proficient in Microsoft Office and other computer software/databases.
SKILLS:
Excellent interpersonal, verbal, and written communication skills.
ABILITIES:
Ability to maintain confidentiality.
Conditions of Employment All selected candidates must successfully pass a Background Check before starting. Credit checks are required for positions of trust or for approved departmental purchase card usage. Motor vehicle reports are required for positions that require driving an Augusta University vehicle. Faculty hires must provide proof of completed academic degrees and, if trained by a foreign institution, an educational/credential evaluation. All employees must safeguard sensitive information through sound judgment and adherence to cybersecurity and privacy policies.
Credit Check Applicants must obtain a satisfactory Consumer Credit check for positions handling cash, credit or other sensitive information.
Other Information Augusta University is a tobacco‑free environment. Use of tobacco products on any campus, indoors or outdoors, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer, welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply Consider applying today! Visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=293599&PostingSeq=1
#J-18808-Ljbffr
293599,
Location:
Augusta University,
Full/Part Time:
Full Time,
Regular/Temporary:
Regular
About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values (https://www.augusta.edu/about/mission.php) make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real‑world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic, and societal concerns locally and across the state. The University System of Georgia (https://www.usg.edu) includes 26 institutions of higher education and learning and is governed by the Board of Regents. USG’s Core Values are Integrity, Excellence, Accountability, and Respect, and they guide all activity within the system. All community members are responsible for demonstrating and upholding these standards. Additional policies on conduct and freedom of expression are available online (https://www.usg.edu/policymanual).
Location Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College / Department Information The Dental College of Georgia at Augusta University provides dental education to the next generation of professionals through hands‑on education, innovative research, patient care, and service. The DCG offers three practice models—student clinics, resident care, and faculty practice—providing comprehensive treatment to patients. We also serve patients in more than 20 clinics across Georgia.
Job Summary Oversee administrative operations and staff management for Credit/Collections in the Dental College. Plan, coordinate, and supervise to ensure timely, efficient, and accurate performance. Prepare daily deposits, manage collections, and serve as liaison to campus Business Office and external collection agencies.
Responsibilities
PAYMENTS:
Supervise, coordinate and present budget plans or payment options for proposed treatment plans to patients, ensuring full patient education to increase acceptance. Collect insurance information, curate multiple treatment plans, and organize data for presentation of available payment options. Explain balances, fees, treatment phases, benefits, and payment policies for patients and staff.
CLINICS:
Work with clinics to provide proper training on DCG policies, procedures, and resource management. Ensure maximum efficiency, productivity, and customer service. Run incidental reports as needed.
PATIENT REFUNDS:
Supervise, prepare and process patient refunds for all accounts. Review charge accuracy and treatment completion. Determine appropriate amount and forward request to Director of Patient Financial Management for approval, then apply adjustment and release the refund.
DAILY DEPOSIT:
Prepare daily deposit, submit information to campus Business Office and DCG management. Verify deposits and petty cash monthly. Perform semi‑annual reporting of student patient A/R for bad debt write‑offs. Enter monthly adjustments. Act as contact for Ryan White program applicants.
REVIEW ACCOUNTS:
Review accounts for potential legal actions and forward to collection agencies. Liaise with outside collection agencies and bankruptcy courts. Audit delinquent uncollectible accounts to verify efforts before assigning bad debt status.
COLLECTIONS:
Supervise, coordinate, and participate in collection of delinquent accounts and audits. Manage patient inquiries, complaints, and resolve problems. Ensure accurate charges and balances with students, residents, and faculty. Correct errors and review collection reports to evaluate effectiveness of policies.
OTHER:
Perform any other job duties as assigned.
Required Qualifications
Bachelor's degree in a related field plus two years of relevant experience.
OR Associate's degree in a related field plus five years of relevant experience.
Preferred Qualifications
Bachelor's degree in business or a related field.
Previous experience in a dental office.
Fluency in Spanish desired.
Knowledge, Skills & Abilities KNOWLEDGE:
Proficient in Microsoft Office and other computer software/databases.
SKILLS:
Excellent interpersonal, verbal, and written communication skills.
ABILITIES:
Ability to maintain confidentiality.
Conditions of Employment All selected candidates must successfully pass a Background Check before starting. Credit checks are required for positions of trust or for approved departmental purchase card usage. Motor vehicle reports are required for positions that require driving an Augusta University vehicle. Faculty hires must provide proof of completed academic degrees and, if trained by a foreign institution, an educational/credential evaluation. All employees must safeguard sensitive information through sound judgment and adherence to cybersecurity and privacy policies.
Credit Check Applicants must obtain a satisfactory Consumer Credit check for positions handling cash, credit or other sensitive information.
Other Information Augusta University is a tobacco‑free environment. Use of tobacco products on any campus, indoors or outdoors, is strictly prohibited.
Equal Employment Opportunity Augusta University is proud to be an equal opportunity employer, welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply Consider applying today! Visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=293599&PostingSeq=1
#J-18808-Ljbffr