Compass Group, North America
MAILROOM CLERK (FULL TIME)
Compass Group, North America, Chicago, Illinois, United States, 60290
Mailroom Clerk
Location: Chicago, IL 60606 (Online applications accepted).
Schedule: Full time, Monday through Friday, 7:00 am to 4:00 pm.
Requirement: Previous customer service and mailroom experience preferred.
Pay range: $17.50 to $18.00 per hour.
Job Summary Accurately and promptly processes all Mail and Distribution Services items with the highest level of customer service.
Essential Duties and Responsibilities
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Properly packages, marks, labels and processes all non‑hazardous and hazardous materials using carrier‑specific software (FedEx, UPS, DHL, etc.).
Researches and routes unidentified and generic mail.
Coordinates, stages, and transports bulk mail items.
Receives, logs, delivers and tracks messenger items.
Follows all processes established in the client standard operating procedures (SOPs).
Monitors packages for hazardous and suspicious materials.
Follows established customer inquiry processes and responds to customer needs and requests.
Maintains accurate records of customer inquiries and fulfillment of requests.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent.
Relevant prior customer service experience.
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Preferred working knowledge of domestic and international shipping of dangerous & non‑dangerous goods, including country‑specific guidelines.
Preferred experience using shipping software required by common carriers (UPS, DHL, FedEx, etc.).
Benefits
Retirement Plan – 401(k) matching.
Associate Shopping Program.
Health and Wellness Programs.
Discount Marketplace.
Identity Theft Protection.
Pet Insurance.
Voluntary Benefits: Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program.
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance.
Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
ESFM maintains a drug‑free workplace.
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Schedule: Full time, Monday through Friday, 7:00 am to 4:00 pm.
Requirement: Previous customer service and mailroom experience preferred.
Pay range: $17.50 to $18.00 per hour.
Job Summary Accurately and promptly processes all Mail and Distribution Services items with the highest level of customer service.
Essential Duties and Responsibilities
Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail.
Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment.
Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.).
Properly packages, marks, labels and processes all non‑hazardous and hazardous materials using carrier‑specific software (FedEx, UPS, DHL, etc.).
Researches and routes unidentified and generic mail.
Coordinates, stages, and transports bulk mail items.
Receives, logs, delivers and tracks messenger items.
Follows all processes established in the client standard operating procedures (SOPs).
Monitors packages for hazardous and suspicious materials.
Follows established customer inquiry processes and responds to customer needs and requests.
Maintains accurate records of customer inquiries and fulfillment of requests.
Performs other duties as assigned.
Qualifications
High School diploma or equivalent.
Relevant prior customer service experience.
Preferred current Dangerous Goods shipping certificate (49 CFR & IATA).
Preferred working knowledge of domestic and international shipping of dangerous & non‑dangerous goods, including country‑specific guidelines.
Preferred experience using shipping software required by common carriers (UPS, DHL, FedEx, etc.).
Benefits
Retirement Plan – 401(k) matching.
Associate Shopping Program.
Health and Wellness Programs.
Discount Marketplace.
Identity Theft Protection.
Pet Insurance.
Voluntary Benefits: Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program.
Medical, Dental, Vision, Life Insurance/AD, Disability Insurance.
Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
ESFM maintains a drug‑free workplace.
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