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Rydell

Service Advisor

Rydell, Grand Forks, North Dakota, United States, 58203

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Service Advisor

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Rydell

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This range is provided by Rydell. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $24.00/hr - $28.00/hr

Rydell Auto Center is seeking a Service Advisor to join our growing team! As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Schedule / Pay

Schedule could be 7am-5pm or 8am-6pm Monday-Friday and Saturdays based on department rotation.

Pay range of $18-$20 based on experience.

Benefits

Above average health, vision, and dental insurance with family and child coverage

Short- and long-term disability insurance and life insurance at group rates

After 1 year, a 401(k) with company matching dollars up to 4%

Paid time off

We also offer great “in-house” benefits including discounted services, an employee vehicle purchase program and paid time off to volunteer.

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

Distribute work between technicians efficiently.

Requirements

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with your customers

Professional, well-groomed personal appearance.

Clean driving record

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test.

Seniority level

Entry level

Employment type

Full-time

Industries: Motor Vehicle Manufacturing

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