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CompanyCam

IT Specialist

CompanyCam, Lincoln, Nebraska, United States, 68511

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Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers.

But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them!

The Role We’re looking for an

IT Specialist

to support the day-to-day technology needs of CompanyCam. Reporting directly to the IT Manager, this role focuses on operational IT support, device management, and ensuring our systems are secure, reliable, and easy for teammates to use.

You’ll be responsible for supporting end users, preparing and maintaining devices, administering systems, and helping keep CompanyCam running smoothly behind the scenes. This role is ideal for someone who enjoys problem-solving, has strong technical fundamentals, and brings a friendly, service-oriented approach to IT support.

Location:

Employees are expected to work at least 3 days a week in our HQ office.

What You'll Do

Configure, deploy, and support workstations and mobile devices for employees

Troubleshoot and resolve technical issues related to hardware, software, and operating systems

Install, configure, and maintain computer hardware and software across the organization

Manage device inventory, documentation, and change management processes

Support day-to-day network operations and assist with basic network troubleshooting

Administer user accounts, access, and permissions across internal systems

Regularly evaluate and improve IT systems to ensure they meet business needs

Policy, Security, and Education

Ensure company data is stored securely and backed up regularly

Enforce cybersecurity, endpoint protection, and IT usage policies

Oversee data backup practices and loss prevention measures

Educate teammates on cybersecurity awareness and best practices

Support and manage Apple devices and related hardware and software

The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us.

In this role, you’ll drive impact by:

Ensuring employees have reliable, secure, and effective technology to do their best work

Strengthening CompanyCam’s security posture through education and enforcement of best practices

Improving operational efficiency through well-maintained systems and proactive support

Creating a positive employee experience through responsive, friendly IT support

What You'll Bring

High school diploma required

Degree in computer science or a related field preferred

In-depth knowledge of computer hardware and software, with an emphasis on Apple products preferred

Familiarity with identity management, MDM services, and internal communication tools

Administrative experience with tools such as Okta, Google Workspace, Slack, Jamf Pro, or CrowdStrike is a plus

Strong written and verbal communication skills

Ability to install, configure, and maintain hardware and software systems

Familiarity with basic networking concepts and troubleshooting

Strong problem-solving skills and attention to detail

Knowledge of data storage, backup, and security best practices

Professional, personable demeanor with a strong customer service mindset

Ability to work independently and collaboratively as part of a team

Familiarity with industry standards and regulations related to IT systems and data security

A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving.

A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems.

Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary range is

$50,000-$60,000

per year and is based on experience. We also offer meaningful equity and other benefits.

CompanyCam is an equal‑opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team.

For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message.

Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

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