Credit & Accounts Receivable Analyst

Overview This position will support the Manager of Credit and Accounts Receivable in all aspects of Credit and A / R. The position will have a direct impact on the company’s overall profitability and working capital and will be instrumental in meeting the company’s business objectives including DSO, past‑due percentage, and bad debt expense / reserves. The position will maintain and monitor past‑due invoices while maximizing service to customers. Must be able to effectively execute duties and responsibilities while possessing excellent communication skills and working well with sales, operations, and customers in a fast‑paced environment.

Responsibilities

Strong understanding of credit and collection processes.

Knowledge of credit and collection lending laws and practices.

Ability to make collection phone calls.

Actively monitor and document customer accounts for non‑payment, delayed payments, or any other irregularities.

Assist Sales with customer issues.

Ability to recognize and research billing / invoice problems.

Escalate large collection issues appropriately.

Strong skills in the Microsoft Office Suite, particularly MS Excel.

Strong ability to negotiate and resolve issues / problems with customers.

Ability to be flexible with position duties and scope of work.

Ability to work cohesively with team members and with the Manager.

Strong ability to communicate both orally and in writing.

Qualifications Desired

5+ years in a fast‑paced, results‑oriented Credit Department.

NACM Certification.

BS / BA in a related discipline is a plus; however, experience may be substituted for a degree.

Excellent written and verbal communication skills.

Strong computer skills.

Knowledge of lien laws a plus.

Must have initiative and a strong work ethic.

Detail‑oriented, professional, and reliable.

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