Durham County Government
TELECOMMUNICATOR - multiple positions
Durham County Government, Durham, North Carolina, United States, 27703
TELECOMMUNICATOR – Multiple Positions
Durham County Sheriff's Office
General Description The Durham County Sheriff’s Office is seeking qualified candidates for Telecommunicator positions. The purpose of this job is to perform responsible work on an assigned shift dispatching emergency vehicles, equipment and personnel in response to emergency and non-emergency situations. This position works under close supervision according to set procedures.
Duties And Responsibilities
Receives emergency calls, determines location and nature of emergency, and dispatches appropriate personnel and equipment.
Enters data into a computer aided dispatch (CAD) system.
Receives complaints and requests for service in person or by phone.
Receives and transmits messages by radio and maintains radio log.
Operates computer PIN terminal to transmit and receive data.
Enters and modifies data stored in the national and state computer database.
Takes telephone calls, provides information, data and advice to the public.
Performs related work as assigned.
Knowledge, Skills And Abilities
General knowledge of the methods of operating communication systems.
General knowledge of radio and data terminal procedures.
Thorough knowledge of the geography of the County and location of important buildings.
Ability to type at a reasonable rate of speed.
Ability to communicate effectively.
Ability to interact professionally with the public under difficult and stressful conditions.
Ability to operate all communication consoles.
Minimum Education And Experience Requirements Must be a U.S. citizen, 18 years of age, and a high school graduate or equivalent.
Special Certifications And Licenses
Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire.
Preferred Requirements Completion of the basic Telecommunicator Certificate Course.
Physical Demands Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Must Be Able to Work a Rotating Shift Schedule That Includes Nights, Weekends, and Holidays All Year Round All shift schedules.
Unavoidable Hazards (Work Environment)
None.
Americans With Disabilities Act Compliance Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Benefits At a Glance
$6,000 Sign on Bonus
Vacation / Sick Time
Paid Holidays
Paid on the job training
Employee Health Insurance
Employee Dental Insurance
Employee Vision Insurance
Paid Parental Leave (12 weeks)
County Retirement
401k Retirement
Our Employees Also Enjoy
Unrivaled benefits at affordable rates for the whole family
Onsite Wellness Clinic
Three (3) well-equipped employee gyms
30 minutes of paid leave each day for exercise
For questions, contact the Durham County Sheriff’s Office Training and Recruitment Division at (919) 560-0930.
Durham County Government is an Equal Opportunity Employer
#J-18808-Ljbffr
General Description The Durham County Sheriff’s Office is seeking qualified candidates for Telecommunicator positions. The purpose of this job is to perform responsible work on an assigned shift dispatching emergency vehicles, equipment and personnel in response to emergency and non-emergency situations. This position works under close supervision according to set procedures.
Duties And Responsibilities
Receives emergency calls, determines location and nature of emergency, and dispatches appropriate personnel and equipment.
Enters data into a computer aided dispatch (CAD) system.
Receives complaints and requests for service in person or by phone.
Receives and transmits messages by radio and maintains radio log.
Operates computer PIN terminal to transmit and receive data.
Enters and modifies data stored in the national and state computer database.
Takes telephone calls, provides information, data and advice to the public.
Performs related work as assigned.
Knowledge, Skills And Abilities
General knowledge of the methods of operating communication systems.
General knowledge of radio and data terminal procedures.
Thorough knowledge of the geography of the County and location of important buildings.
Ability to type at a reasonable rate of speed.
Ability to communicate effectively.
Ability to interact professionally with the public under difficult and stressful conditions.
Ability to operate all communication consoles.
Minimum Education And Experience Requirements Must be a U.S. citizen, 18 years of age, and a high school graduate or equivalent.
Special Certifications And Licenses
Must successfully complete the North Carolina Justice Academy Telecommunicator Certification Course within one (1) year of hire.
Preferred Requirements Completion of the basic Telecommunicator Certificate Course.
Physical Demands Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Must Be Able to Work a Rotating Shift Schedule That Includes Nights, Weekends, and Holidays All Year Round All shift schedules.
Unavoidable Hazards (Work Environment)
None.
Americans With Disabilities Act Compliance Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Benefits At a Glance
$6,000 Sign on Bonus
Vacation / Sick Time
Paid Holidays
Paid on the job training
Employee Health Insurance
Employee Dental Insurance
Employee Vision Insurance
Paid Parental Leave (12 weeks)
County Retirement
401k Retirement
Our Employees Also Enjoy
Unrivaled benefits at affordable rates for the whole family
Onsite Wellness Clinic
Three (3) well-equipped employee gyms
30 minutes of paid leave each day for exercise
For questions, contact the Durham County Sheriff’s Office Training and Recruitment Division at (919) 560-0930.
Durham County Government is an Equal Opportunity Employer
#J-18808-Ljbffr