State of Iowa - Executive Branch
Chief Health Professions Investigator
State of Iowa - Executive Branch, Iowa, Louisiana, United States, 70647
Job Summary
The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic professional to serve as a Chief Health Professions Investigator (Public Service Manager 1) within our Professional Licensing Division. The position is located at 6200 Park Avenue, Des Moines, Iowa.
Who We Are DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.
Compliance Bureau The Compliance Bureau of the Licensing Division is responsible for fielding complaints and overseeing the investigatory/disciplinary process. Investigation types include patient boundary issues, competency concerns, infection control, drug diversion, and failure to comply with Board orders.
Position Overview The Chief Health Professions Investigator reports to the Bureau Chief of Compliance and supervises a unit of Health Professions Investigators.
Desired Skills And Abilities
Excellent written and verbal communication skills
Conducts business in a professional, courteous and approachable manner
Displays high standards of professional and ethical conduct
Detail oriented and committed to providing high quality service
Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards
Ability to work collaboratively with team members, supervisors, and both internal and external partners
What You’ll Do
Supervisory Management of Assigned Compliance Unit
Directs and coordinates Board investigations and inspections.
Prioritizes and tracks cases.
Receives complaints and other mandatory reports regarding licensees conduct and competency.
Serves as a member of the agency’s Complaint Review Committee and the chief staff advisor to Board Screening Committees.
Assigns cases for investigations; is responsible for ensuring that cases are investigated thoroughly and reported in a consistent, thorough, logical, objective and timely manner.
Oversees the peer review process including preparation of investigative materials for peer reviews.
Actively participates and leads discussions during board meetings, administrative hearings and other legal proceedings.
Conforms to state human resource policies and rules in the administration of personnel services from hiring, evaluations and termination.
Staff Development
Maintains a strong working knowledge of all laws, administrative rules, and professional standards.
Identifies or creates training programs and materials.
Provides leadership and guidance to strengthen compliance staff performance.
Analyzes records and reports of compliance staff accomplishments and assesses progress towards meeting goals and objectives.
Process Improvement
Develops and administers systems and policies to improve the effectiveness of the compliance division with regard to preparation of materials for Board meetings, malpractice cases and peer reviews.
Works to meet the public’s expectations for handling of complaints about licensees.
Agency Administration
Supervises administrative staff when the Bureau Chief is unavailable.
Drafts and proposes workplace process and procedures to ensure effective use of resources, including agency vehicles.
Identifies opportunities for quality improvement.
Provides oversight of the compliance bureau's use of licensure database and monitors data and trends.
Works cooperatively with the Health Programs.
Background Check Required Background check required.
E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal
Right to Work
laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
Other Job Information This is a non-merit position for the Department of Inspections, Appeals & Licensing.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
Eight years of full-time work experience in program administration, development, management, or operations.
All of the following (a and b):
Four years of full-time work experience in program administration, development, management, or operations; and
A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
All of the following (a, b, and c):
Two years of full-time work experience in program administration, development, management, or operations; and
A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.
Benefits
Robust benefits, including excellent health, dental, life and vision insurance.
Teleworking options after the first six months.
Generous paid time off, including vacation, paid holidays, and sick leave accrual.
Opportunities for professional development.
Flexible Spending Accounts for medical and dependent care.
Iowa Public Employee Retirement System (IPERS) Retirement Package.
Optional 401A plan with employer contribution.
Retirement Investors Club (Employer Sponsored Retirement Plan).
Employee Assistance Program for support when you need it most.
Access to an on-site employee fitness center.
Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more).
Excited to pursue the next step in your career? Apply today!
#J-18808-Ljbffr
Who We Are DIAL’s mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. Our goal is to be an effective, efficient and approachable regulatory agency.
Compliance Bureau The Compliance Bureau of the Licensing Division is responsible for fielding complaints and overseeing the investigatory/disciplinary process. Investigation types include patient boundary issues, competency concerns, infection control, drug diversion, and failure to comply with Board orders.
Position Overview The Chief Health Professions Investigator reports to the Bureau Chief of Compliance and supervises a unit of Health Professions Investigators.
Desired Skills And Abilities
Excellent written and verbal communication skills
Conducts business in a professional, courteous and approachable manner
Displays high standards of professional and ethical conduct
Detail oriented and committed to providing high quality service
Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards
Ability to work collaboratively with team members, supervisors, and both internal and external partners
What You’ll Do
Supervisory Management of Assigned Compliance Unit
Directs and coordinates Board investigations and inspections.
Prioritizes and tracks cases.
Receives complaints and other mandatory reports regarding licensees conduct and competency.
Serves as a member of the agency’s Complaint Review Committee and the chief staff advisor to Board Screening Committees.
Assigns cases for investigations; is responsible for ensuring that cases are investigated thoroughly and reported in a consistent, thorough, logical, objective and timely manner.
Oversees the peer review process including preparation of investigative materials for peer reviews.
Actively participates and leads discussions during board meetings, administrative hearings and other legal proceedings.
Conforms to state human resource policies and rules in the administration of personnel services from hiring, evaluations and termination.
Staff Development
Maintains a strong working knowledge of all laws, administrative rules, and professional standards.
Identifies or creates training programs and materials.
Provides leadership and guidance to strengthen compliance staff performance.
Analyzes records and reports of compliance staff accomplishments and assesses progress towards meeting goals and objectives.
Process Improvement
Develops and administers systems and policies to improve the effectiveness of the compliance division with regard to preparation of materials for Board meetings, malpractice cases and peer reviews.
Works to meet the public’s expectations for handling of complaints about licensees.
Agency Administration
Supervises administrative staff when the Bureau Chief is unavailable.
Drafts and proposes workplace process and procedures to ensure effective use of resources, including agency vehicles.
Identifies opportunities for quality improvement.
Provides oversight of the compliance bureau's use of licensure database and monitors data and trends.
Works cooperatively with the Health Programs.
Background Check Required Background check required.
E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal
Right to Work
laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.
Other Job Information This is a non-merit position for the Department of Inspections, Appeals & Licensing.
Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.
Minimum Qualification Requirements
Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.
Eight years of full-time work experience in program administration, development, management, or operations.
All of the following (a and b):
Four years of full-time work experience in program administration, development, management, or operations; and
A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
All of the following (a, b, and c):
Two years of full-time work experience in program administration, development, management, or operations; and
A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.
Benefits
Robust benefits, including excellent health, dental, life and vision insurance.
Teleworking options after the first six months.
Generous paid time off, including vacation, paid holidays, and sick leave accrual.
Opportunities for professional development.
Flexible Spending Accounts for medical and dependent care.
Iowa Public Employee Retirement System (IPERS) Retirement Package.
Optional 401A plan with employer contribution.
Retirement Investors Club (Employer Sponsored Retirement Plan).
Employee Assistance Program for support when you need it most.
Access to an on-site employee fitness center.
Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more).
Excited to pursue the next step in your career? Apply today!
#J-18808-Ljbffr