Precision Castparts
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Information Technology Manager
role at
Precision Castparts .
Location Profile Walden’s Machine was founded in 1976 by Charlie Walden. Primus purchased Walden’s in 2006 and PCC purchased Primus in 2011. The company offers a complete range of products and services including high‑speed machining (3‑, 4‑, and 5‑axis medium/complex aluminum and hard‑metal machining), kitting, assembly and integration, decorative coatings, airfoil/propulsion structure specialization, and global supply‑chain management.
Walden’s has a reputation for market‑leading performance and responsiveness in high‑speed machining. Some of its well‑known customers include Boeing, Bombardier, Spirit Aerosystems, Bell Helicopter, Airbus, and GE Aviation. The company is fully certified for ISO 9001 and holds Revision “C” registration for AS9100.
Primary Responsibilities
Assist with design, planning and implementation of server and client operating system upgrades
Work with site IT teams to ensure network and security policies are followed
Investigate potential control weaknesses and provide recommendations for improvements
Develop a set of reporting metrics and publish them on a monthly basis
Receive, triage, and analyze customer requests via telephone and email
Provide responsive and competent end‑user support for technology and application questions and problems
Support and troubleshoot network and connectivity issues
Support and troubleshoot stand‑alone peripherals (printers, scanners) and may oversee company phone systems including land‑line and mobile carriers
Configure and support PC, laptop, and peripheral hardware, including installing and configuring software programs
Diagnose and solve hardware problems
Provide subject‑matter expertise for projects; manage projects as appropriate
Keep abreast of current software and hardware technology trends and new technology
May occasionally perform special projects; perform other duties as assigned
Windows XP and MS OS knowledge and working knowledge of MS Office applications
MS Windows Active Directory administration
Extensive hardware troubleshooting experience
Creative problem‑solving skills with strong troubleshooting skills
Self‑starter with ability to frequently multi‑task
Ability to communicate clearly and concisely, both verbally and written
Ability to deliver customer service to users with various levels of computer knowledge
Identify automation opportunities by establishing rapport with internal clients and learning their processes and procedures
Document current and future state processes, identifying opportunities for automation
Develop and report business cases to management to justify project expenses
Design reports primarily through Power BI and interfaces using SQL Server, Microsoft Excel, Pivot Tables, VBA, Microsoft Access, SharePoint, and Power Apps to support the implementation of the items mentioned above
Define required inputs and process modifications needed to produce reports and system metrics and to support automation opportunities
Design and build “digital dashboard” to monitor key performance indicators for processes
Provide documentation and training for new process implementation guidelines
Develop and maintain applications and databases – specifically utilizing Power BI, SQL Server, VBA, Microsoft Access, Microsoft Excel, SharePoint, and Power Apps – to support automated processes defined above
Perform other related duties as assigned
Fully on‑site presence required
Required Skills
Bachelor’s degree in Business Administration, Computer Science, Information Systems Administration, or an alternative technology‑related field
Minimum of 6 years of experience, preferably with 3–4 years as a manager
Strong proficiency in identifying and evaluating complex network infrastructures
Strong working knowledge of Cisco, VMware, EMC, and MS Windows applications
Experience managing multiple, concurrent projects and working with various levels of management; experience working with globally located personnel is beneficial
Proficiency in team‑building and collaboration, verbal and written communication, and creative problem‑solving
Must have the knowledge, skill, and ability to meet expectations for required competencies in the position, which include: safety, health, and environmental awareness; business ethics and compliance; technical/professional competence and quality & time management; interpersonal relations and communication skills; initiative, flexibility, innovation, and adaptability; continuous improvement and problem solving; planning and organizing
Ability to prioritize and complete multiple tasks and high volume of work on deadline
Ability to interact professionally with customers, suppliers, and fellow team members
Be willing to research, evaluate and train new process methods
Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
Well‑developed verbal and written communication, collaboration, and time management skills
Demonstrates prioritization and planning skills
Qualifications
Minimum Bachelor’s Degree in Business Administration, Computer Science, Information Systems Administration or an alternative technology‑related field
Experience in Systems Administration and Network Management
Licenses or certifications: MCSE, CCIT, CCIE and VMware preferred
Strong background in SQL Server, VBA, Microsoft Access, Microsoft Excel required
Strong Project Management Skills requiredExperience in Microsoft SharePoint, Syteline (ERP system), Power BI and Power Apps is a plus
Proven history of automating business processes and creating effective support documentation
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Aviation & Aerospace
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Information Technology Manager
role at
Precision Castparts .
Location Profile Walden’s Machine was founded in 1976 by Charlie Walden. Primus purchased Walden’s in 2006 and PCC purchased Primus in 2011. The company offers a complete range of products and services including high‑speed machining (3‑, 4‑, and 5‑axis medium/complex aluminum and hard‑metal machining), kitting, assembly and integration, decorative coatings, airfoil/propulsion structure specialization, and global supply‑chain management.
Walden’s has a reputation for market‑leading performance and responsiveness in high‑speed machining. Some of its well‑known customers include Boeing, Bombardier, Spirit Aerosystems, Bell Helicopter, Airbus, and GE Aviation. The company is fully certified for ISO 9001 and holds Revision “C” registration for AS9100.
Primary Responsibilities
Assist with design, planning and implementation of server and client operating system upgrades
Work with site IT teams to ensure network and security policies are followed
Investigate potential control weaknesses and provide recommendations for improvements
Develop a set of reporting metrics and publish them on a monthly basis
Receive, triage, and analyze customer requests via telephone and email
Provide responsive and competent end‑user support for technology and application questions and problems
Support and troubleshoot network and connectivity issues
Support and troubleshoot stand‑alone peripherals (printers, scanners) and may oversee company phone systems including land‑line and mobile carriers
Configure and support PC, laptop, and peripheral hardware, including installing and configuring software programs
Diagnose and solve hardware problems
Provide subject‑matter expertise for projects; manage projects as appropriate
Keep abreast of current software and hardware technology trends and new technology
May occasionally perform special projects; perform other duties as assigned
Windows XP and MS OS knowledge and working knowledge of MS Office applications
MS Windows Active Directory administration
Extensive hardware troubleshooting experience
Creative problem‑solving skills with strong troubleshooting skills
Self‑starter with ability to frequently multi‑task
Ability to communicate clearly and concisely, both verbally and written
Ability to deliver customer service to users with various levels of computer knowledge
Identify automation opportunities by establishing rapport with internal clients and learning their processes and procedures
Document current and future state processes, identifying opportunities for automation
Develop and report business cases to management to justify project expenses
Design reports primarily through Power BI and interfaces using SQL Server, Microsoft Excel, Pivot Tables, VBA, Microsoft Access, SharePoint, and Power Apps to support the implementation of the items mentioned above
Define required inputs and process modifications needed to produce reports and system metrics and to support automation opportunities
Design and build “digital dashboard” to monitor key performance indicators for processes
Provide documentation and training for new process implementation guidelines
Develop and maintain applications and databases – specifically utilizing Power BI, SQL Server, VBA, Microsoft Access, Microsoft Excel, SharePoint, and Power Apps – to support automated processes defined above
Perform other related duties as assigned
Fully on‑site presence required
Required Skills
Bachelor’s degree in Business Administration, Computer Science, Information Systems Administration, or an alternative technology‑related field
Minimum of 6 years of experience, preferably with 3–4 years as a manager
Strong proficiency in identifying and evaluating complex network infrastructures
Strong working knowledge of Cisco, VMware, EMC, and MS Windows applications
Experience managing multiple, concurrent projects and working with various levels of management; experience working with globally located personnel is beneficial
Proficiency in team‑building and collaboration, verbal and written communication, and creative problem‑solving
Must have the knowledge, skill, and ability to meet expectations for required competencies in the position, which include: safety, health, and environmental awareness; business ethics and compliance; technical/professional competence and quality & time management; interpersonal relations and communication skills; initiative, flexibility, innovation, and adaptability; continuous improvement and problem solving; planning and organizing
Ability to prioritize and complete multiple tasks and high volume of work on deadline
Ability to interact professionally with customers, suppliers, and fellow team members
Be willing to research, evaluate and train new process methods
Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
Well‑developed verbal and written communication, collaboration, and time management skills
Demonstrates prioritization and planning skills
Qualifications
Minimum Bachelor’s Degree in Business Administration, Computer Science, Information Systems Administration or an alternative technology‑related field
Experience in Systems Administration and Network Management
Licenses or certifications: MCSE, CCIT, CCIE and VMware preferred
Strong background in SQL Server, VBA, Microsoft Access, Microsoft Excel required
Strong Project Management Skills requiredExperience in Microsoft SharePoint, Syteline (ERP system), Power BI and Power Apps is a plus
Proven history of automating business processes and creating effective support documentation
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
Aviation & Aerospace
#J-18808-Ljbffr