JPMorgan Chase
Agile Lead - Markets CRM Platform
JPMorgan Chase, Jersey City, New Jersey, United States, 07390
Join us to lead the delivery of innovative CRM solutions that drive business impact. You will collaborate with talented teams and senior leaders, shaping the future of our Sales, Research, and Data Technology platforms. At J.P. Morgan, you'll have the opportunity to grow your career, influence strategic direction, and foster a culture of inclusion and excellence. Your expertise will help us deliver value to clients and empower teams to achieve their best.
As a Product Delivery & Agile Lead in our CRM Technology team, you will oversee the end-to-end delivery process across multiple agile teams. You will guide product management and software development, ensuring alignment with our company's vision. Your leadership will help drive efficient processes, transparent governance, and continuous improvement. You will play a key role in building a collaborative and engaged team culture, supporting agile practices, and delivering impactful solutions.
Job Responsibilities
Manage projects to meet client commitments and deadlines, maintaining well-documented product backlogs
Collaborate with Product Director and senior stakeholders to define and deliver a bold, achievable roadmap
Guide development teams in establishing and tracking data-driven metrics for agile delivery
Analyze, design, and implement efficient processes for product delivery and sprint planning
Foster a culture of cooperation and engagement through team-led practices
Produce clear and transparent project governance and reporting
Apply commercial awareness to balance costs and benefits
Support teams in adopting and improving agile practices
Communicate effectively with stakeholders at all levels
Drive continuous improvement through meaningful data and metrics
Resolve conflicting priorities and navigate delivery teams skillfully
Required Qualifications, Capabilities, and Skills
Hands-on experience managing all stages of the delivery life cycle in an agile environment
Strong organizational and prioritization skills with attention to detail
Excellent written and verbal communication skills to articulate complex ideas
Strong interpersonal skills, comfortable working with diverse audiences
Ability to develop effective relationships with key business partners
Demonstrated risk awareness and critical thinking skills
Ability to work independently and own issues to resolution
Flexible team player with a positive attitude in demanding situations
Preferred Qualifications, Capabilities, and Skills
Experience in technology areas such as eCommerce, pricing, trading, settlement, and CRM
Expertise in resolving conflicting priorities within delivery teams
Significant experience with agile software development in high-pressure environments
Ability to extract and analyze development metrics for continuous improvement
Degree level education or higher in a STEM subject
Strong documentation and organizational skills for stakeholder presentations
Self-motivated to achieve the best results for clients
Why Join Us? J.P. Morgan values talent from all backgrounds and perspectives, reflecting the diversity of our clients. We foster a culture of inclusion where every voice matters and every employee can thrive. Our Business Resource Groups support your career growth and help you reach your greatest potential. Join us to make an impact and be part of a team that invests in your success.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary Jersey City,NJ $142,500.00 - $190,000.00 / year
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As a Product Delivery & Agile Lead in our CRM Technology team, you will oversee the end-to-end delivery process across multiple agile teams. You will guide product management and software development, ensuring alignment with our company's vision. Your leadership will help drive efficient processes, transparent governance, and continuous improvement. You will play a key role in building a collaborative and engaged team culture, supporting agile practices, and delivering impactful solutions.
Job Responsibilities
Manage projects to meet client commitments and deadlines, maintaining well-documented product backlogs
Collaborate with Product Director and senior stakeholders to define and deliver a bold, achievable roadmap
Guide development teams in establishing and tracking data-driven metrics for agile delivery
Analyze, design, and implement efficient processes for product delivery and sprint planning
Foster a culture of cooperation and engagement through team-led practices
Produce clear and transparent project governance and reporting
Apply commercial awareness to balance costs and benefits
Support teams in adopting and improving agile practices
Communicate effectively with stakeholders at all levels
Drive continuous improvement through meaningful data and metrics
Resolve conflicting priorities and navigate delivery teams skillfully
Required Qualifications, Capabilities, and Skills
Hands-on experience managing all stages of the delivery life cycle in an agile environment
Strong organizational and prioritization skills with attention to detail
Excellent written and verbal communication skills to articulate complex ideas
Strong interpersonal skills, comfortable working with diverse audiences
Ability to develop effective relationships with key business partners
Demonstrated risk awareness and critical thinking skills
Ability to work independently and own issues to resolution
Flexible team player with a positive attitude in demanding situations
Preferred Qualifications, Capabilities, and Skills
Experience in technology areas such as eCommerce, pricing, trading, settlement, and CRM
Expertise in resolving conflicting priorities within delivery teams
Significant experience with agile software development in high-pressure environments
Ability to extract and analyze development metrics for continuous improvement
Degree level education or higher in a STEM subject
Strong documentation and organizational skills for stakeholder presentations
Self-motivated to achieve the best results for clients
Why Join Us? J.P. Morgan values talent from all backgrounds and perspectives, reflecting the diversity of our clients. We foster a culture of inclusion where every voice matters and every employee can thrive. Our Business Resource Groups support your career growth and help you reach your greatest potential. Join us to make an impact and be part of a team that invests in your success.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary Jersey City,NJ $142,500.00 - $190,000.00 / year
#J-18808-Ljbffr