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Kimley-Horn

Information Technology Analyst

Kimley-Horn, Raleigh, North Carolina, United States, 27601

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Information Technology Analyst Kimley-Horn is seeking an Information Technology (IT) Analyst to join our Raleigh, North Carolina (NC) office. This position is not remote.

Responsibilities In this role you will collaborate with local and region-wide IT teams to provide support across several offices. The daily responsibilities include:

Provide support on our corporate IT Helpdesk

Install new printers, copiers, plotters and other office equipment

Install and support enterprise applications

Perform data maintenance and data archiving

Assist with office moves and expansions

Qualifications Qualified candidates should have a passion for technology, a business mindset, a customer‑service‑oriented attitude, strong communication skills, and the ability to travel.

Bachelor’s Degree in Information Technology/Systems, Computer Science or related field with 0–2 years of experience OR

Associate’s Degree in Information Technology/Systems, Computer Science or related field with 3+ years of experience

Knowledge of Windows 11, Office 365, Co‑Pilot, Teams, OneDrive for Business, Exchange 365, Windows Server 2022, Active Directory, and basic networking fundamentals

Knowledge of Windows Server 2016/2022 printing and file‑level NTFS permissions

Ability to understand Windows 10 and configure and troubleshoot PC‑level problems

Knowledge of basic Windows Active Directory: user accounts and security groups

Strong written and customer‑service communication skills

High aptitude and willingness to learn new technologies

Self‑starter who can work with minimal supervision and is highly organized

Travel (driving) to other offices within the region as needed

Why Kimley-Horn? Kimley-Horn prioritizes people, clients, and employees. Our culture encourages growth and hardworking, proactive employees. We are proud of our robust benefits package and have been listed on Fortune’s “100 Best Companies to Work” for 18 years.

Key Benefits at Kimley-Horn

Exceptional Retirement Plan: 2‑to‑1 company match on up to 4% of eligible compensation and additional profit‑sharing contribution

Comprehensive Health Coverage: Low‑cost medical, dental, and vision insurance options

Time Off: Personal leave, flexible scheduling, floating holidays, and half‑day Fridays

Financial Wellness: Student loan matching within the 401(k) plan and performance‑based bonuses

Professional Development: Tuition reimbursement and extensive internal training programs

Family‑Friendly Benefits: New Parent Leave, family‑building benefits, and childcare resources

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