Verigent
Base pay range
$75,000.00/yr - $85,000.00/yr
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on‑premises support for AVI‑SPL customers at customer site(s) with the end goal of delivering a world‑class Customer Service experience.
Responsibilities
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance tasks to help maintain customer spaces
Perform support tasks in a timely and quality‑conscious manner
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI‑SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end‑user training as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Items to Consider AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may involve a construction‑site type of work environment.
What we’re looking for Must‑Haves
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standard
Minimum of a High School Diploma or equivalent
Must be flexible to work after hours and weekends when required
Ability to regularly climb and work from ladders, lift equipment, tools and materials
Nice‑To‑Haves
Minimum of 1–2 years of audiovisual integration experience
Formal education in Electronics or a related field
Intermediate PC troubleshooting knowledge
Seniority level Mid‑Senior level
Employment type Full‑time
Job function General Business and Information Technology
Industries Audio and Video Equipment Manufacturing, Telecommunications, and IT Services and IT Consulting
Benefits
Medical insurance
Vision insurance
401(k)
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$75,000.00/yr - $85,000.00/yr
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on‑premises support for AVI‑SPL customers at customer site(s) with the end goal of delivering a world‑class Customer Service experience.
Responsibilities
Setup/breakdown of conference spaces to meet the customers event needs
Perform preventative maintenance tasks to help maintain customer spaces
Perform support tasks in a timely and quality‑conscious manner
Provide field service support of networked devices
Collaborate with internal/external teams in a professional manner that reflects the values of AVI‑SPL
Understand and adhere to local safety standards for all site duties
Provide job site documentation and end‑user training as needed
Setup and troubleshoot various audio/video/presentation systems
Travel to various job sites as required
Items to Consider AVI‑SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. This position will generally work on customer sites and may involve a construction‑site type of work environment.
What we’re looking for Must‑Haves
Effectively communicate with employees, customers and colleagues
Ability to use hand and power tools in a safe and efficient manner
Ability to work and think independently and ensuring to meet deadlines
Basic computer knowledge
Knowledge of basic signal flow for audio, video and control
Valid Driver’s License and a Motor Vehicle Record that meets AVI‑SPL driving standard
Minimum of a High School Diploma or equivalent
Must be flexible to work after hours and weekends when required
Ability to regularly climb and work from ladders, lift equipment, tools and materials
Nice‑To‑Haves
Minimum of 1–2 years of audiovisual integration experience
Formal education in Electronics or a related field
Intermediate PC troubleshooting knowledge
Seniority level Mid‑Senior level
Employment type Full‑time
Job function General Business and Information Technology
Industries Audio and Video Equipment Manufacturing, Telecommunications, and IT Services and IT Consulting
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr