QA & Training Specialist - Customer Service

A subsidiary of ST Engineering is seeking a full-time Associate QA Specialist to support the Customer Service team in Dover, Delaware. The role includes monitoring calls, auditing accounts, and developing training programs for staff. Candidates should have at least 2 years of customer service experience and be proficient in Microsoft Word and Excel. An associate degree is preferred, alongside strong problem-solving and communication skills. This position is vital for maintaining high-quality standards in customer service. #J-18808-Ljbffr