Surterra Wellness
Parallel is looking for a Production Supervisor, Processing with the skills to oversee, implement and maintain processes related to the manufacturing, assembly & packaging of cannabis material into the various finished good forms of flower. Responsibilities of the Supervisor include management of employees, troubleshooting and improving processes, training, and coaching direct reports, scheduling, review of quality processes, and auditing SOPs.
Parallel is one of the largest multi‑state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision… pioneering a new paradigm of what well- being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING The Production Supervisor (Kitchen) is to maintain consistency, efficiency, and accountability in all production areas while fostering a positive, high‑performing team environment. Supervisors are expected to lead by example, uphold company standards, and ensure operational excellence across their department.
Oversee shift operations, ensuring goals, staffing, and priorities are met.
Open and close shifts properly and provide thorough handoffs.
Document attendance and address performance issues promptly.
Maintain compliance with the company's handbook, safety rules, and GMP standards.
Track and document all training, attendance, and corrective actions. (If it’s not documented, it didn’t happen.)
Conduct regular one‑on‑one check‑ins (Leads: Quarterly | Technicians: Twice per year).
Manage employee schedules and review timecards weekly.
Interview, onboard, and train new hires.
Collaborate cross‑departmentally with HR, Quality, Maintenance, and Supply Chain.
Complete inventory audits, safety reports, and maintenance requests.
Order materials and supplies as needed for production.
Put away or delegate the task of storing raw goods in the designated storage areas.
Report downtime events exceeding 30 minutes and document resolution times.
Submit work orders as necessary for needed action items as well as for tracking.
PDCA (Plan, Do, Check, Act): Continuously improve processes.
RACI (Responsible, Accountable, Consulted, Informed): Clarify ownership.
Accountability: Every process has an owner; every issue needs follow‑up.
Communication: Clear notes, accurate reporting, and consistent feedback create trust and efficiency.
General Responsibilities across All Departments
Follow Parallel Policies & Procedures for the daily operations and fully comply with state marijuana regulations
Responsible for specific deliverables including production and quality targets
Responsible for daily duties related to the assembly and packaging processes of cannabis products
Enforces and comply with safety procedures and consults with department management about safety issues that may arise
Daily inventory management of cannabis and non‑cannabis materials
Troubleshooting of machines and processes; reporting to facilities and management of machine issues
Plan workload distribution and assists in inventory management/ordering
Evaluate laboratory documentation, quality control and quality assurance statistics and modify SOPs, as needed
Evaluate proposed changes in raw materials, processing equipment, and manufacturing/assembly & packaging methods with guidance from senior leadership
Work assisting the pre‑rolls teams / packaging teams / extraction & distillations teams / refinement / when you have down time
Responsible to meet quality control standards, policies/procedures, and documentation
Area‑Specific Contributions Extraction & Solventless
Supervise and coordinate extraction and solventless production runs, ensuring adherence to safety and quality
Oversee inbound raw material handling and outbound final product
Ensure accurate sample collection for R&D and proper organization of flower based on production
Monitor equipment performance, troubleshoot minor issues, and elevate major concerns as
Oversee kitchen machinery operations, ensuring accurate and timely data recording on production
Monitor inventory checks and production paperwork completed by team
Ensure sanitation protocols and end‑of‑day reconciliation activities are completed
EXPERIENCE AND SKILLS YOU’LL BRING Required
Must be 21 years of age or
High School Diploma or
1–3 years of experience in manufacturing, assembly, and
Knowledge of process manufacturing and scaling production
Strong understanding of cannabis handling, assembly/packaging, raw material tracking, and inventory
Hands‑on experience with manual, semi‑automatic, and automatic filling/packaging
Strong critical thinking skills, with effective written and verbal communication
Excellent organizational skills, with the ability to manage multiple
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
Ability to apply logical and scientific reasoning to solve practical and complex
Familiarity with quality control standards, policies/procedures, and documentation
Ability to manage multiple active processes
Experience supporting the recruitment and selection of team
Preferred
A., B.A./B.S. in Operations, or related field
3+ years of leadership or supervisory experience in manufacturing or production
Additional cannabis industry experience beyond the minimum
Experience with compliance and regulatory requirements specific to cannabis
Bilingual (Spanish/English) communication skills
Previous experience working in a cannabis production facility, lab, or manufacturing
Proven experience operating production or packaging machinery
Proficiency in completing regulatory or production documentation
Familiarity with Flourish or similar cannabis tracking systems
Ability to multitask, self‑direct, and maintain pace under limited supervision
Strong attention to detail and problem‑solving in production environments
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position 50% of the time
Constantly operates a computer and other office productivity machinery
The person in this position frequently communicates with other employees/customers.
Ability to perform repetitive tasks for long periods of time (bending, lifting, pouring, typing)
Must be able to lift up to 50lbs
Hand and eye coordination
Must wear PPE
GENERAL ENVIROMENTAL REQUIREMENTS
Work environment can/may include exposure to allergens (i.e. cannabis, pollen, dander), plant pathogens dirt, fertilizers, dusts, odors, fumes, high heat, low temperature, high and low humidity, noise, vibrations, water, dry salts, volatile organic compounds, heights, and varying air conditioning conditions (indoor A/C, no A/C).
Exposure to environmental elements such as dust, fumes, allergens (including cannabis), plant material, and cleaning
Work in areas with humidity and varying lighting or air conditioning
Self‑motivated and accountable, requiring minimal
Able to balance strategic planning with hands‑on
Flexible and willing to support cross‑functional needs when
Works efficiently and adapts quickly to changing
Values teamwork and fosters open
Thinks creatively to improve processes and solve problems
WHAT YOU GET
Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company‑sponsored well‑being programs
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision
– why we exist – is to pioneer well‑being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission
– how we will do this – is to build a leading, global well‑being company through the best talent, our values, trusted and recognized brands, science and technology‑based innovation, and a relentless focus on execution and continuous improvement.
Our Values
– Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
DISCLAIMER Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment‑at‑will status of Parallel associates.
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Parallel is one of the largest multi‑state cannabis companies in the world, owning and operating in three markets; Florida (Surterra Wellness), Massachusetts (NETA) and Texas (Surterra Wellness). If you enjoy companies that are growing, moving fast, and constantly challenging themselves to achieve more, then Parallel is for you. We work hard, lean on each other, and are passionate about a pretty ambitious vision… pioneering a new paradigm of what well- being can be for all people, everywhere. For more information, visit www.liveparallel.com.
WHAT YOU WILL BE DOING The Production Supervisor (Kitchen) is to maintain consistency, efficiency, and accountability in all production areas while fostering a positive, high‑performing team environment. Supervisors are expected to lead by example, uphold company standards, and ensure operational excellence across their department.
Oversee shift operations, ensuring goals, staffing, and priorities are met.
Open and close shifts properly and provide thorough handoffs.
Document attendance and address performance issues promptly.
Maintain compliance with the company's handbook, safety rules, and GMP standards.
Track and document all training, attendance, and corrective actions. (If it’s not documented, it didn’t happen.)
Conduct regular one‑on‑one check‑ins (Leads: Quarterly | Technicians: Twice per year).
Manage employee schedules and review timecards weekly.
Interview, onboard, and train new hires.
Collaborate cross‑departmentally with HR, Quality, Maintenance, and Supply Chain.
Complete inventory audits, safety reports, and maintenance requests.
Order materials and supplies as needed for production.
Put away or delegate the task of storing raw goods in the designated storage areas.
Report downtime events exceeding 30 minutes and document resolution times.
Submit work orders as necessary for needed action items as well as for tracking.
PDCA (Plan, Do, Check, Act): Continuously improve processes.
RACI (Responsible, Accountable, Consulted, Informed): Clarify ownership.
Accountability: Every process has an owner; every issue needs follow‑up.
Communication: Clear notes, accurate reporting, and consistent feedback create trust and efficiency.
General Responsibilities across All Departments
Follow Parallel Policies & Procedures for the daily operations and fully comply with state marijuana regulations
Responsible for specific deliverables including production and quality targets
Responsible for daily duties related to the assembly and packaging processes of cannabis products
Enforces and comply with safety procedures and consults with department management about safety issues that may arise
Daily inventory management of cannabis and non‑cannabis materials
Troubleshooting of machines and processes; reporting to facilities and management of machine issues
Plan workload distribution and assists in inventory management/ordering
Evaluate laboratory documentation, quality control and quality assurance statistics and modify SOPs, as needed
Evaluate proposed changes in raw materials, processing equipment, and manufacturing/assembly & packaging methods with guidance from senior leadership
Work assisting the pre‑rolls teams / packaging teams / extraction & distillations teams / refinement / when you have down time
Responsible to meet quality control standards, policies/procedures, and documentation
Area‑Specific Contributions Extraction & Solventless
Supervise and coordinate extraction and solventless production runs, ensuring adherence to safety and quality
Oversee inbound raw material handling and outbound final product
Ensure accurate sample collection for R&D and proper organization of flower based on production
Monitor equipment performance, troubleshoot minor issues, and elevate major concerns as
Oversee kitchen machinery operations, ensuring accurate and timely data recording on production
Monitor inventory checks and production paperwork completed by team
Ensure sanitation protocols and end‑of‑day reconciliation activities are completed
EXPERIENCE AND SKILLS YOU’LL BRING Required
Must be 21 years of age or
High School Diploma or
1–3 years of experience in manufacturing, assembly, and
Knowledge of process manufacturing and scaling production
Strong understanding of cannabis handling, assembly/packaging, raw material tracking, and inventory
Hands‑on experience with manual, semi‑automatic, and automatic filling/packaging
Strong critical thinking skills, with effective written and verbal communication
Excellent organizational skills, with the ability to manage multiple
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook).
Ability to apply logical and scientific reasoning to solve practical and complex
Familiarity with quality control standards, policies/procedures, and documentation
Ability to manage multiple active processes
Experience supporting the recruitment and selection of team
Preferred
A., B.A./B.S. in Operations, or related field
3+ years of leadership or supervisory experience in manufacturing or production
Additional cannabis industry experience beyond the minimum
Experience with compliance and regulatory requirements specific to cannabis
Bilingual (Spanish/English) communication skills
Previous experience working in a cannabis production facility, lab, or manufacturing
Proven experience operating production or packaging machinery
Proficiency in completing regulatory or production documentation
Familiarity with Flourish or similar cannabis tracking systems
Ability to multitask, self‑direct, and maintain pace under limited supervision
Strong attention to detail and problem‑solving in production environments
PHYSICAL REQUIREMENTS
Must be able to remain in a stationary position 50% of the time
Constantly operates a computer and other office productivity machinery
The person in this position frequently communicates with other employees/customers.
Ability to perform repetitive tasks for long periods of time (bending, lifting, pouring, typing)
Must be able to lift up to 50lbs
Hand and eye coordination
Must wear PPE
GENERAL ENVIROMENTAL REQUIREMENTS
Work environment can/may include exposure to allergens (i.e. cannabis, pollen, dander), plant pathogens dirt, fertilizers, dusts, odors, fumes, high heat, low temperature, high and low humidity, noise, vibrations, water, dry salts, volatile organic compounds, heights, and varying air conditioning conditions (indoor A/C, no A/C).
Exposure to environmental elements such as dust, fumes, allergens (including cannabis), plant material, and cleaning
Work in areas with humidity and varying lighting or air conditioning
Self‑motivated and accountable, requiring minimal
Able to balance strategic planning with hands‑on
Flexible and willing to support cross‑functional needs when
Works efficiently and adapts quickly to changing
Values teamwork and fosters open
Thinks creatively to improve processes and solve problems
WHAT YOU GET
Consistent, reliable benefits; Full medical/vision/dental, 401k with possibility of a company match, access to company‑sponsored well‑being programs
Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
Tuition Reimbursement Programs
Pet Insurance
PARALLEL IS UNITED BY OUR VISION, MISSION, & VALUES Our Vision
– why we exist – is to pioneer well‑being and improve the quality of life for humanity through the benefits of cannabinoids.
Our Mission
– how we will do this – is to build a leading, global well‑being company through the best talent, our values, trusted and recognized brands, science and technology‑based innovation, and a relentless focus on execution and continuous improvement.
Our Values
– Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility
We are an Equal Opportunity Employer. We embrace and encourage our employees’ differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
DISCLAIMER Parallel reserves the right to change or assign other duties to this job description. Your employment with Parallel is a voluntary one and is subject to termination by you or Parallel at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to be in conflict with or to eliminate or modify in any way the employment‑at‑will status of Parallel associates.
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