Bank of America
Relationship Banker - Winter Haven Financial Center
Bank of America, Winter Haven, Florida, United States, 33884
Relationship Banker - Winter Haven Financial Center
Winter Haven, FL £51,200.00 - £76,800.00
We invite you to join Bank of America’s team as a Relationship Banker. This role focuses on engaging clients in the lobby, educating them on self‑service resources, processing cash transactions, and connecting clients with solutions that support their financial goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
Effective collaborator, building and nurturing strong relationships.
Passionate, committed, and engaged in delivering an experience that improves clients’ financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Excellent verbal communication skills and comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
Strong critical thinking and problem‑solving skills to meet clients’ needs.
Adherence to established processes and guidelines to do what is right for clients and the bank, following all applicable laws and regulations.
Efficient time and capacity management.
Result‑oriented while acting in the best interest of the client.
Willingness to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business administration, finance).
Skills
Adaptability
Business Acumen
Customer & Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
#J-18808-Ljbffr
We invite you to join Bank of America’s team as a Relationship Banker. This role focuses on engaging clients in the lobby, educating them on self‑service resources, processing cash transactions, and connecting clients with solutions that support their financial goals.
Responsibilities
Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Grow business knowledge and network by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Required Qualifications
Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
Effective collaborator, building and nurturing strong relationships.
Passionate, committed, and engaged in delivering an experience that improves clients’ financial lives.
Confident in identifying solutions for new and existing clients based on their needs.
Excellent verbal communication skills and comfortable engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).
Strong critical thinking and problem‑solving skills to meet clients’ needs.
Adherence to established processes and guidelines to do what is right for clients and the bank, following all applicable laws and regulations.
Efficient time and capacity management.
Result‑oriented while acting in the best interest of the client.
Willingness to work weekends and/or extended hours and travel to any financial center location within a reasonable distance.
Desired Qualifications
Experience in financial services and knowledge of industry products and solutions.
One year of successful sales experience in a salary‑plus‑incentive environment with individual sales goals.
Six months of cash handling experience.
Bachelor’s Degree or business‑relevant Associate’s Degree (e.g., business administration, finance).
Skills
Adaptability
Business Acumen
Customer & Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent
Shift 1st shift (United States of America)
Hours Per Week 40
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Industry Banking
#J-18808-Ljbffr