Field Desktop Support Engineer (L2) – On-site & Travel

A leading IT services company in Mansfield is seeking a knowledgeable Tier 2 Support Technician to join their Information Technology team. This mid-senior level position involves diagnosing and troubleshooting technical issues while providing excellent customer support. Responsibilities include managing service requests, maintaining a knowledge base, and performing hardware repairs. Candidates should have 6 - 8 years of relevant experience, strong communication skills, and the ability to work under pressure. Competitive salary in the range of $50,000 - $60,000 per year, with comprehensive benefits included. #J-18808-Ljbffr